Sears CEO Ed Telling Had an Introverted Fury

Writing of Ed Telling, the eventual entrepreneurial CEO of Sears:

(p. 488) Slowly, the introverted Field soldier from Danville moved up through the organization. He eventually managed the same Midwestern zone he was once made to ride. He found himself in the decadent city-state called the New York group, and it was there, in the strangely methodical fury with which he fell upon the corruption of the group and the profligacy of powerful store jockeys, that certain individuals around him began to feel inspired by his quiet power, as if he’d touched some inverted desire in each of them to do justice at his beckoning and to even numerous scores. He was possessed of a determination to promulgate change such as none of them had ever seen before, and certain hard-bitten bitten veterans like Bill Bass found themselves strangely moved.

Source:
Katz, Donald R. The Big Store: Inside the Crisis and Revolution at Sears. New York: Viking Adult, 1987.

Technicolor Entrepreneur Kalmus Was Visionary, Stubborn and “in It for the Long Haul”

(p. C15) Judy Garland opening a door from black-and-white Kansas into Technicolor Oz is one of the most enchanting effects in all of movies. But as film historians James Layton and David Pierce relate in “The Dawn of Technicolor: 1915-1935,” the technology that made “The Wizard of Oz” possible came from people who were looking to start a business, not to make art.
The creators of Technicolor–engineer W. Burton Wescott and MIT graduates Daniel Comstock and Herbert T. Kalmus–were visionary, though stubborn is just as accurate.
. . .
In 1934 Fortune magazine wrote, “Businessmen regard Dr. Kalmus as a scientist, and scientists regard him as a businessman.” Comstock and Westcott eventually left the company in the mid-1920s, but Kalmus was in it for the long haul. . . .
Once perfected, Technicolor had a virtual monopoly on color Hollywood productions, and it did indeed make Kalmus and his investors rich. But it took steel nerves to put money into the unprofitable, ever-tinkering Technicolor of the early days.

For the full review, see:
FARRAN SMITH NEHME. “The Very Thought of Hue; Early color films gave viewers headaches. It took decades to develop a process that didn’t simply look odd.” The Wall Street Journal (Sat., April 11, 2015): C15.
(Note: ellipses added.)
(Note: the online version of the review has the date April 10, 2015.)

The book under review is:
Layton, James, and David Pierce. The Dawn of Technicolor: 1915-1935. Rochester, NY: George Eastman House, 2015.

Obama’s Harvard Constitutional Law Professor Likens Obama’s Climate Change Policies to “Burning the Constitution”

(p. A1) WASHINGTON — Laurence H. Tribe, the highly regarded liberal scholar of constitutional law, still speaks of President Obama as a proud teacher would of a star student. “He was one of the most amazing research assistants I’ve ever had,” Mr. Tribe said in a recent interview. Mr. Obama worked for him at Harvard Law School, where Mr. Tribe has taught for four decades.
. . .
Next week Mr. Tribe is to deliver oral arguments for Peabody in the first federal court case about Mr. Obama’s climate change rules. Mr. Tribe argues in a brief for the case that in requiring states to cut carbon emissions, thus to change their energy supply from fossil fuels to renewable sources, the E.P.A. is asserting executive power far beyond its lawful authority under the Clean Air Act. At a House hearing last month, Mr. Tribe likened the climate change (p. A15) policies of Mr. Obama to “burning the Constitution.”
. . .
While Mr. Tribe is one of the nation’s foremost experts on constitutional law, and has argued some Supreme Court cases related to environmental law, he said he has never specialized in the Clean Air Act.
. . .
It is widely expected that the fight over the E.P.A. regulations will eventually go before the Supreme Court. If it does, Mr. Tribe said that he expects he “may well” play a role in that case — which would be argued before two other former students, Chief Justice John G. Roberts Jr. and Justice Elena Kagan.

For the full story, see:
CORAL DAVENPORT. “Laurence Tribe Fights Climate Case Against Star Pupil From Harvard, President Obama.” The New York Times (Tues., APRIL 7, 2015): A1 & A15.
(Note: ellipses added.)
(Note: the online version of the story has the date APRIL 6, 2015, and has the title “Laurence Tribe Fights Climate Case Against Star Pupil From Harvard, President Obama.”)

The Process Innovations of Ed Telling at Sears

There are a fair number of case studies and biographies of important new product innovations. Rarer are the case studies of process innovations. Two great exceptions are Marc Levinson’s The Box and The Great A&P. I have recently read another exception, this one by Donald Katz, about how Ed Telling brought process innovations to Sears from the mid-1970s through the mid-1980s.
In the next few weeks, I will be quoting several of the more useful, or thought-provoking passages.

The book discussed, is:
Katz, Donald R. The Big Store: Inside the Crisis and Revolution at Sears. New York: Viking Adult, 1987.

Leadership Depends on Accumulated Experience as Much as Packaged College Courses

(p. 17) The dominant brand, Harvard Business School, claims to “educate leaders who make a difference in the world.” The University of Michigan’s Ross School does one better, developing “leaders who make a positive difference in the world.” Kellogg at Northwestern develops “brave leaders who inspire growth in people, organizations and markets.” And Duke’s Fuqua says it does what it does because “the world needs leaders of consequence.”
. . .
Which raises the question, once again, of whether leadership can be packaged and taught, rather than accumulated through experience.
John Van Maanen, a professor of management at M.I.T. Sloan who teaches a course named “Leading Organizations,” isn’t so sure it can. “Even today, three-plus decades in, there’s no real definition of it,” he says. “We can make people more conscious of ethical dilemmas in business, of the difficulty of directing people in times of adversity, and the confidence and communication skills necessary to do so. But the idea that such skills can be transmitted so that you can lead anybody at any time, that’s ideologically vacuous.”

For the full commentary, see:
DUFF McDONALD. “Can You Learn to Lead?” The New York Times, Education Life Section (Sun., APRIL 12, 2015): 17.
(Note: ellipsis added.)
(Note: the online version of the commentary has the date APRIL 7 (sic), 2015.)

Some Immigrate to West for “Peace and Dignity”

(p. A13) There are some words that, through a sort of onomatopoeia, seem fated to be the worst epithets. In Russian, zhid is one of those. Ask any Soviet Jew who grew up in that now extinct empire what it felt like to be on the receiving end of the slur, whose English approximation is “kike,” and they will mention the sound: a sinister hiss ending with a snap of the tongue against the back of the teeth.
For Lev Golinkin, the author of a new memoir about his family’s immigration from Soviet Ukraine to the West, that sibilant sound dominates most of his memories of life before 1989.
. . .
All their fears–of a government that sought to both erase their Jewish identity and discriminate against them for it, as well as of the unknown ahead–reached their apogee at their moment of immigration: Mr. Golinkin’s father, in a desperate attempt to save his life’s work, had hidden microfilm of all his patents in his underwear. When he saw how vigorously the border police were searching people, he took the rolls of microfilm to the bathroom and threw them out the window, into a fire blazing inside a steel drum just outside the border post. Once in the West, this man of incredible will achieved the rare feat of rebuilding his career from scratch.
Things didn’t work out as well for Mr. Golinkin’s mother: She found work only as a security guard.
At one point, a grown Mr. Golinkin confronts her about failing to foresee how difficult re-establishing herself would be, even calling her dreams of America “naïve and ridiculous.” She answers that she didn’t want to be afraid of her government anymore. She didn’t want to tell her son why “he should prepare for a long and painful life.” The sacrifice she made, he realizes, was for “peace and dignity, not a paycheck”–and, of course, for him.

For the full review, see:
GAL BECKERMAN. “BOOKSHELF; The Sinister Hiss; The author’s father, a successful engineer, hid microfilm of his patents in his underwear in a desperate attempt to save his life’s work.” The Wall Street Journal (Fri., Dec. 19, 2014): A13.
(Note: ellipsis added; italics in original.)
(Note: the online version of the review has the date Dec. 18, 2014, and has the title “Book Review: ‘The Marshmallow Test’ by Walter Mischel; To resist the tempting treat, kids looked away, squirmed, sang or simply pretended to take a bite.”)

The book under review is:
Golinkin, Lev. A Backpack, a Bear, and Eight Crates of Vodka: A Memoir. New York: Doubleday, 2014.

Automation Anxieties Unjustified

(p. 5B) In 1964, technology anxieties caused President Lyndon Johnson to create a national commission on automation. When it reported in 1966, the unemployment rate had dropped to 3.8 percent.
“Technological shocks have been happening for decades, and … the U.S. economy has been adapting to them,” writes economist Timothy Taylor (whose website recounts the 1960s episode).
. . .
Human contact is wanted or needed in places where it seems obsolete. Logically, ATMs should have decimated bank tellers. In reality, the number of tellers (about 600,000) is slightly above its 1990 level, notes Taylor, citing a study by James Bessen of Boston University law school.

For the full commentary, see:
ROBERT J. SAMUELSON. “Must we fear robots in workplace?” Omaha World-Herald (Mon., March 23, 2015): 5B.
(Note: ellipsis internal to quote, in original; ellipsis between paragraphs, added.)

The article by Bessen mentioned above, is:
Bessen, James. “Toil and Technology.” Finance and Development 94, no. 1 (March 2015): 16-19.

Purdue President Mitch Daniels Opposes “the Bureaucratic Accreditation Process”

(p. A9) As a college administrator, Mr. Daniels has . . . taken notice of the bureaucratic accreditation process that is a prerequisite for receiving federal funds. Six regional groups blessed by the Education Department, as well as a coterie of program-specific organizations, sign off on an institution’s programs. The ostensible goal when Congress coupled federal funding with accreditation in the 1952 G.I. Bill was to protect students from colleges hawking worthless degrees.
That hasn’t happened. Instead, universities devote considerable resources to a useless process. Almost no institution misses the mark, and since accreditation is done geographically, an upper-tier school like Purdue is accredited by the same agency that has given accreditation to Indiana University East, where the six-year graduation rate is about 18%.
Purdue pays $150,000 annually in direct accreditation fees, working with any combination of 17 agencies–but that doesn’t include time. Stanford University Provost John Etchemendy said in a 2011 letter that the school spent $849,000 in one year of a multiyear accreditation. “One suspects you have some basic inertia and some folks would rather spend their time being busy with this than doing something more productive,” Mr. Daniels says with a faint smile. “I refer of course to the people on other campuses.”
‘All this time and money and in the end some really lousy schools get accredited, so I’m not sure what the student–the consumer–learns. An awful lot of make work involved, or so it seems,” he says. Sen. Lamar Alexander (R., Tenn.) is considering reforms, including untangling accreditation from federal funding, an idea that Mr. Daniels says “ought to be looked at.”

For the full interview, see:
KATE BACHELDER, interviewer. “THE WEEKEND INTERVIEW; How to Save American Colleges; The Purdue president on freezing tuition, how to reduce student debt, and busting the accreditation cartel.” The Wall Street Journal (Sat., April 25, 2015): A9.
(Note: ellipsis added.)
(Note: the online version of the interview has the date April 24, 2015.)

Aaron Burr Gave Jeremy Bentham a Copy of The Federalist Papers

(p. 720) For four years, the disgraced Burr traveled in Europe, resorting occasionally to the pseudonym H. E. Edwards to keep creditors at bay. Sometimes he lived in opulence with fancy friends and at other times languished in drab single rooms. This aging roué sampled opium and seduced willing noblewomen and chambermaids with a fine impartiality. All the while, he cultivated self-pity. “I find that among the great number of Americans here and there all are hostile to A.B.– All– What a lot of rascals they must be to make war on one whom they do not know, on one who never did harm or wished harm to a human being,” he recorded in his diary. He befriended the English utilitarian philosopher Jeremy Bentham and spoke to him with remarkable candor. “He really meant to make himself emperor of Mexico,” Bentham recalled. “He told me I should be the legislator and he would send a ship of war for me. He gave me an account of his duel with Hamilton. He was sure of being able to kill him, so I thought it little better than murder.” Always capable of irreverent surprises, Burr gave Bentham a copy of The Federalist. The shade of Alexander Hamilton rose up to haunt Burr at unexpected moments. In Paris, he called upon Talleyrand, who instructed his secretary to deliver this message to the uninvited caller: “I shall be glad to see Colonel Burr, but please tell him that a portrait of Alexander Hamilton always hangs in my study where all may see it.” Burr got the message and left.

Source:
Chernow, Ron. Alexander Hamilton. New York: The Penguin Press, 2004.
(Note: italics in original.)

“Animals Have Complex Minds and Rich Emotional Lives”

(p. D6) We now know that species from magpies to elephants can recognize themselves in the mirror, which some scientists consider a sign of self-awareness. Rats emit a form of laughter when they’re tickled. And dolphins, parrots and dogs show clear signs of distress when their companions die. Together, these and many other findings demonstrate what any devoted pet owner has probably already concluded: that animals have complex minds and rich emotional lives.

For the full review, see:
EMILY ANTHES. “Books; Does That Cat Have O.C.D.?.” The New York Times (Tues., JULY 8, 2014): D6.
(Note: the online version of the review has the date JULY 7, 2014.)

The book under review, is:
Braitman, Laurel. Animal Madness: How Anxious Dogs, Compulsive Parrots, and Elephants in Recovery Help Us Understand Ourselves. New York: Simon & Schuster, 2014.

117 Year Old Said “Her Life Seemed Rather Short”

(p. A10) Misao Okawa, the world’s oldest person, died Wednesday, a few weeks after celebrating her 117th birthday.
. . .
Ms. Okawa, . . . , said at her recent birthday celebration that her life seemed rather short.

For the full story, see:
THE ASSOCIATED PRESS. “WORLD BRIEFING; Japan: Weeks After a Birthday, the World’s Oldest Person Dies.” The New York Times (Thurs., APRIL 2, 2015): A10.
(Note: ellipses added.)
(Note: the online version of the story has the date APRIL 1, 2015.)