(p. A29) It seems obvious: The best way to get rid of human error is to get rid of humans.
But that assumption, however fashionable, is itself erroneous. Our desire to liberate ourselves from ourselves is founded on a fallacy. We exaggerate the abilities of computers even as we give our own talents short shrift.
. . .
Human skill has no such constraints. Think of how Capt. Chesley B. Sullenberger III landed that Airbus A320 in the Hudson River after it hit a flock of geese and its engines lost power. Born of deep experience in the real world, such intuition lies beyond calculation. If computers had the ability to be amazed, they’d be amazed by us.
. . .
Computers break down. They have bugs. They get hacked. And when let loose in the world, they face situations that their programmers didn’t prepare them for. They work perfectly until they don’t.
. . .
We should view computers as our partners, with complementary abilities, not as our replacements.
For the full commentary, see:
NICHOLAS CARR. “Why Robots Will Always Need Us.” The New York Times (Weds., MAY 20, 2015): A29.
(Note: ellipses added.)