Creative Destruction – Page 11

Banks Often Less Transparent and Less Flexible than Bank Alternatives

I saw a C-Span interview on their weekend Book TV today (3/16/17), with Professor Lisa Servon. She pointed out that many of the highly regulated, and much-criticized, alternative banking services, offer a more transparent, more flexible, and more friendly service environment than the incumbent banking industry. She even argues that for those with low-incomes, and low-education, the alternative services are often less expensive. This happens because those with low-incomes and low education are often those who by mistake or by difficult circumstance, incur high fees at banks.
She points out that many who are bankless, previously made use of bank services, but decided to go with the alternatives. She suggested that in a free market environment, some of the alternatives might creatively destroy the incumbent banks.
Servon is clearly no libertarian, but much of what she says is thought-provoking.

Servon’s book is:
Servon, Lisa. The Unbanking of America: How the New Middle Class Survives. New York: Houghton Mifflin Harcourt Publishing Co., 2017.

Music Cassettes Still Thrive

(p. D11) . . . thanks to music fans who are rediscovering the format’s appeal–whether the ability to craft heartfelt mixtapes or the comfort of having tangible music–cassettes are making a comeback. Sales figures for streaming music and even vinyl may dwarf those of cassettes, but the format still thrives: An estimated 129,000 tapes sold last year, up from 74,000 the year before, according to Nielsen Music.
Blame the resurgence, in part, on Justin Bieber. So says Gigi Johnson, director of UCLA’s Center for Music Innovation. When the heartthrob released a cassette version of his Grammy-nominated album “Purpose” in 2016, more than 1,000 copies of the retro iteration sold (a relatively significant sum). The Weeknd’s Grammy-winning release “Beauty Behind the Madness” saw similar sales in cassette form, as did over 20 other albums last year, including the “Guardians of the Galaxy” soundtrack and reissues of works by Prince and Eminem.
Although four-digit sales figures might seem paltry, Ms. Johnson deemed 2016 “a breakout year” for cassettes. “You can expect to see many more artists embracing tapes this year and next,” she said.
. . .
“I keep waiting for this to be a fad that will fade out,” said Ms. Johnson of UCLA. “But we’re almost a decade into this and it keeps growing.”

For the full story, see:
NATHAN OLIVAREZ-GILES. “GEAR & GADGETS; Can’t Stop the Music.” The Wall Street Journal (Sat., March 11, 2017): D11.
(Note: ellipses added.)
(Note: the online version of the story has the date March 9, 2017, and has the title “GEAR & GADGETS; Why Cassette Tapes Are Making a Comeback.”)

Vacuum Tubes May Be Revived

(p. B1) PASADENA, Calif. — The future of computing may be in its past.
The silicon transistor, the tiny switch that is the building block of modern microelectronics, replaced the vacuum tube in many consumer products in the 1970s. Now as shrinking transistors to even more Lilliputian dimensions is becoming vastly more challenging, the vacuum tube may be on the verge of a comeback.
. . .
The Achilles’ heel of today’s transistors is the smaller they get, the more they leak electrons. In modern computer chips, as much as half of the power consumed is lost to electrons leaking from transistors that are only dozens of atoms wide. Those electrons waste energy and generate heat.
In contrast, Dr. Scherer’s miniature vacuum tube switches perform a jujitsu move by using the same mechanism that causes leakage in transistors — known by physicists as quantum tunneling — to switch on and off the flow of electrons without leakage. As a result, he believes that modern vacuum tube circuits have the potential to use less power and work faster than today’s transistor-based chips.
. . .
Vacuum tubes are one of a range of ideas that engineers are looking at as they work to create chips that can do more while using less power. Other promising approaches include exotic materials such as carbon nanotubes and even microscopic mechanical switches that can be opened and closed just like an electronic gate.

For the full story, see:
JOHN MARKOFF. “Grandma’s Radio Helps Computer Chips Shrink.” The New York Times (Mon., JUNE 6, 2016): B1 & B3.
(Note: the online version of the article has the date JUNE 5, 2016, and has the title “Smaller Chips May Depend on Vacuum Tube Technology.”)

Blockchain Can Cut Out Financial Middlemen

(p. A9) Blockchains are basically a much better way of managing information. They are distributed ledgers, run on multiple computers all over the world, for recording transactions in a way that is fast, limitless, secure and transparent. There is no central database overseen by a single institution responsible for auditing and recording what goes on. If you and I were to engage in a transaction, it would be executed, settled and recorded on the blockchain and evident for all to see, yet encrypted so as to be villain-proof. “The new platform enables a reconciliation of digital records regarding just about everything in real time,” write the Tapscotts. No more waiting for that check to clear. It would all be done and recorded for eternity before you know it.
The digital currency bitcoin is currently the best-known blockchain technology. If I wanted to pay you using bitcoin, I would start with a bitcoin wallet on my computer or phone and buy bitcoins using dollars. I would then send you a message identifying the bitcoin I would like to send you and sign the transaction using a private key. The heavily encrypted reassignment of the bitcoin to your wallet is recorded and verified in the bitcoin ledger for all to see, and they are now yours to spend. The transaction is likely more secure and cheaper than a traditional bank transfer.
. . .
The layman, . . . , might want to wait for a more penetrable explanation of blockchains to come along–as one surely will if the authors’ predictions are even one-zillionth right.

For the full review, see:
PHILIP DELVES BROUGHTON. “BOOKSHELF; Bitcoin Is Just The Beginning; Imagine a personal-identity service that gives us control over selling our personal data. Right now, Google and Facebook reap the profit.” The Wall Street Journal (Fri., May 27, 2016): A9.
(Note: ellipses added.)
(Note: the online version of the review has the date May 26, 2016.)

The book under review, is:
Tapscott, Don, and Alex Tapscott. Blockchain Revolution: How the Technology Behind Bitcoin Is Changing Money, Business, and the World. New York: Portfolio, 2016.

Once Great A.&P. Was “Going Out of Business for a Long Time”

(p. 17) Linda Fisch stopped at the A.&P. on Riverdale Avenue in the Bronx on Thursday and bought eight prepackaged containers of cottage cheese and fruit. She did not realize the store had become a footnote to history.
That A.&P. is the last in New York City, where the once-mighty chain was born just before the Civil War. Now the company has filed for bankruptcy protection for the second time in five years. Once its plan for liquidating is approved, the store’s A.&P. signs will come down. And the A.&P. name will vanish from New York.
. . .
Once, A.&P. had no competition. It all but invented the grocery store in the 19th century, and in the 20th century, it reinvented itself as a low-price, cash-and-carry chain. Its thousands of stores were “so devoid of frills that they are simply machines for selling food,” according to “The Great Merchants,” a history of retailers and retailing published in 1974.
But it had been fading for years. In the mid-1980s, a former A.&P. executive published a book “The Rise and Decline of the Great Atlantic & Pacific Tea Company” even as A.&P. continued to expand, buying Waldbaum’s and the Food Emporium chain in New York City and the Farmer Jack chain in the Midwest. A.&P. acquired Pathmark in 2007 for $679 million in a deal that involved significant debt. It also operated Super Fresh and Food Basics stores.
. . .
It began as a sideline for a hide and leather importer, George H. Gilman. “At some point around 1859 or 1860, there’s no precise date, he started selling tea,” said Marc Levinson, a historian and the author of “The Great A.&P. and the Struggle for Small Business in America.” “In 1860 or 1861, he gave up on the leather business, gave it to his brother, and decided to go into business as a tea wholesaler. He leased a property on Front Street. It’s the area where most of the ships carrying tea would come in.”
Mr. Levinson said a Gilman employee, George Huntington Hartford, became involved in the new business. Some accounts say it was Hartford who proposed eliminating middlemen — and cutting prices to consumers. From its earliest years, the little tea company promised in advertisements, it would “do away with various profits and brokerages, cartages, storages, cooperage and waste, with the exception of a small commission paid for purchasing to our correspondents in Japan and China.”
. . .
“I grew up on Long Island and the A.&P. was the only supermarket in the town I grew up in, which was Lynbrook,” said Ms. Fisch, 71. “Of course that’s where we shopped. It was bright and it was clean, which is totally different from the one in Riverdale. It’s like it’s been going out of business for a long time.”

For the full story, see:
JAMES BARRON. “A.& P. Bankruptcy Means New York, Chain’s Birthplace, Will Lose Last Store.” The New York Times, First Section (Sun., AUG. 2, 2015): 17.
(Note: ellipses added.)
(Note: the online version of the story has the date AUG. 1, 2015.)

The first book mentioned above, is:
Mahoney, Tom, and Leonard Sloane. The Great Merchants: America’s Foremost Retail Institutions and the People Who Made Them Great. Updated and Enlarged ed. New York: Harper & Row, 1974.

The second book mentioned above, is:
Walsh, William I. The Rise and Decline of the Great Atlantic & Pacific Tea Company. Secaucas, N.J.: Lyle Stuart, 1986.

Levinson’s great book, mentioned above, is:
Levinson, Marc. The Great A&P and the Struggle for Small Business in America. New York: Hill and Wang, 2011.

Toy Car Gives Child with Cerebral Palsy Mobility and Control

“Madeline Hauschild, 3, is thrilled to be at the wheel of her modified toy car at the UNMC Student Life Center on Wednesday [August 10, 2016]. Cars such as Madeline’s enable children with little mobility to get around without feeling reliant on parents or siblings.” Source of caption and photo: online version of the Omaha World-Herald article quoted and cited below.

(p. 1B) Now Madeline Hauschild will be able to drive a toy car just like her brother.

On Wednesday [August 10, 2016] Madeline, 3, received a battery-operated toy car modified so that she could sit in it and make it go forward by pushing a large button on the steering wheel. Madeline, who has cerebral palsy, was one of six small children who received cars through a program overseen by the University of Nebraska Medical Center and Children’s Hospital & Medical Center.
. . .
The cars give children with little mobility the opportunity to play, explore and socialize rather than feeling stuck and dependent on parents or siblings to move them around.
. . .
(p. 5B) Cerebral palsy is a disorder that causes movement, posture and other developmental problems. Among Madeline’s challenges: She can’t walk or bear any weight on her legs.
Madeline, of Syracuse, Nebraska, smiled and pounded the button, giving her a herky-jerky ride.
. . .
“Is that fun?” Madeline’s mother, Kelly Hauschild, asked as her daughter enjoyed the erratic drive in a room at UNMC’s Student Life Center. “You do like it, don’t you?”
. . .
“I loved seeing her be able to operate it all by herself, and her smiles,” Hauschild said.

For the full story, see:
Ruggles, Rick. “Toy Cars Give Kids Vroom to Maneuver.” Omaha World-Herald (Thurs., Aug. 11, 2016): 1B & 5B.
(Note: ellipses, and bracketed date, added.)

Firms No Longer Need Middlemen to Help Find Factories to Make Their Products

(p. B6) The migration of shoppers online has been squeezing profits throughout the retail industry–including at Li & Fung Ltd., one of the world’s largest factory middlemen.
The more than 100-year-old company, based in Hong Kong, contracts with 15,000 factories globally to make apparel, toys and other goods. Its core business has been connecting Western retailers such as Abercrombie & Fitch Co. and Target Corp. with factories around the world.
But as consumers increasingly shop online for the best deals, retailers have been forced to offer lower prices, putting pressure on factories and intermediaries alike.
Middlemen need to “either figure out ways to create value, or they will be going out of business,” said Edwin Keh, chief executive of the Hong Kong Research Institute of Textiles and Apparel. “The bigger question is whether middlemen can still exist in a globalized economy.”

For the full story, see:
KATHY CHU. “Shift to Web Hits Factory Middlemen.” The Wall Street Journal (Fri., Aug. 26, 2016): B6.
(Note: the online version of the story has the date Aug. 25, 2016, and has the title “Lower Retail Prices Threaten Profits of Middleman Li & Fung.”)

Intuit Tries to Disrupt Itself

(p. B1) MOUNTAIN VIEW, Calif. — Three decades ago, at the dawn of the personal computer age, Intuit shook up the financial software world with its first product, Quicken. The program, which was centered on the simple notion of a virtual checkbook, suddenly made the PC a very useful tool for people to manage the chores of paying bills and tracking personal finances.
Last month, Intuit said goodbye to that heritage and sold Quicken, which still has loyal fans but weak growth prospects, to a private equity firm.
Intuit, a Silicon Valley company, is now focusing on its TurboTax software, which tens of millions of Americans use to file their tax returns, and on QuickBooks Online, an Internet-based version of the company’s flagship bookkeeping software for small businesses and their accounting firms.
Giving up Quicken was difficult, said Brad D. Smith, Intuit’s chief executive, during an interview at the company’s lush green campus here. The kitchen table where the founders designed the product in 1983 still sits in the cafeteria to inspire employees.
But Intuit decided to shed its PC roots and become a cloud software company. “We try to live up to being a 33-year-old start-up,” Mr. Smith said. So the company faced a hard choice: “Do we have this beautiful child that we’ve had for 33 years that we know we’re not going to feed, or do we find it a new home?”

For the full story, see:
VINDU GOEL. “Intuit Sheds PC Roots to Rise as Cloud Service.” The New York Times (Mon., APRIL 11, 2016): B1 & B5.
(Note: ellipses added.)
(Note: the online version of the story has the date APRIL 10, 2016, and has the title “Intuit Sheds Its PC Roots and Rises as a Cloud Software Company.”)

Startup Entry and Scaling Are Easier and Faster Due to Internet

(p. B1) The world might be a mess, but look on the bright side: Men’s shaving products are much better than they used to be.
. . .
The same forces that drove Dollar Shave’s rise are altering a wide variety of consumer product categories. Together, they add up to something huge — a new slate of companies that are exploring novel ways of making and marketing some of the most lucrative (p. B7) products we buy today. These firms have become so common that they have acquired a jargony label: the digitally native vertical brand.
These kinds of online brands aren’t new. Dollar Shave is five years old, and Warby Parker, the online eyewear company, began selling glasses over the web in 2010. But over the last few years there’s been a proliferation of such companies — into underwear, children’s clothing, cosmetics and more — and the Dollar Shave deal suggests their growing importance. These firms could become an emerging problem for consumer products conglomerates like Procter & Gamble, and they might also spell trouble for television, which relies heavily on brand advertising for its revenue.
. . .
“We think it’s a unique moment in history where you can create brands that can be scaled quickly thanks to technology, but you can still maintain a one-to-one connection that delivers an elevated level of customer experience,” said Philip Krim, chief executive of Casper, which sells mattresses online.
Mr. Krim and four friends started Casper two years ago after studying the traditional mattress industry. They discovered it was plagued by inefficiencies and annoying gimmicks. Customers had to trudge to a mattress store and awkwardly prostrate themselves on numerous surfaces before choosing one to use for a decade. There were too many choices and brands, and mattresses were expensive.
With Casper, you simply buy the mattress online and it’s shipped to you in a comically small box (the compressed foam expands into a full-sized mattress, like a magic trick). You have three months to try it out, and if you don’t like it, the company will come pick it up free.
Casper’s business model offers a break from the annoyance of offline mattress shopping. It also works out for the company. Casper advertises on social networks, on Google, podcasts and a variety of other places online; the ads are creative, convincing, targeted and cheap. By selling directly rather than through retail middlemen, the company also creates a connection with customers that allows it to test and develop new products — it now sells sheets and pillows, too.
After two years in business, Casper is on track to book $200 million in sales over the next year, but its success isn’t ensured. Precisely because the internet has lowered barriers to entry, Casper is facing a surge of new mattress start-ups like Helix Sleep, Tuft & Needle and Leesa, among others.

For the full commentary, see:
Manjoo, Farhad. “STATE OF THE ART; How Companies Like Dollar Shave Club Are Reshaping the Retail.” The New York Times (Thurs., JULY 28, 2016): B1 & B7.
(Note: ellipses added.)
(Note: the online version of the commentary has the date JULY 27, 2016, and has the title “STATE OF THE ART; How Companies Like Dollar Shave Club Are Reshaping the Retail.”)

Innovations Make It Easier to Form and Run Smaller Firms

(p. B3) Unilever is paying $1 billion for Dollar Shave Club, a five-year-old start-up that sells razors and other personal products for men. Every other company should be afraid, very afraid.
The deal anecdotally shows that no company is safe from the creative destruction brought by technological change. The very nature of a company is fundamentally changing, becoming smaller and leaner with far fewer employees.
. . .
Now it is possible to leverage technology and transportation systems that never existed before. Dollar Shave Club used Amazon Web Services, a cloud computing service started by the online retailing giant in 2006 that encouraged a proliferation of e-commerce companies. Manufacturing now is just as much a line item as is a distribution apparatus. This is the business strategy of many other disruptive companies, including the home-sharing site Airbnb, which upends the idea of needing a hotel. The ride-hailing start-up Uber could never have been possible without a number of inventions including the internet, the smartphone and, most important, location tracking technology, enabling anyone to be a driver.

For the full commentary, see:
STEVEN DAVIDOFF SOLOMON. “Deal Professor; In Comfort of a Close Shave, a Distressing Disruption.” The New York Times (Weds., JULY 27, 2016): B3.
(Note: ellipsis added.)
(Note: the online version of the commentary has the date JULY 26, 2016, and has the title “Deal Professor; $1 Billion for Dollar Shave Club: Why Every Company Should Worry.”)

VCRs Let “You Create Your Own Prime Time”

(p. B1) Many new technologies are born with a bang: Virtual reality headsets! Renewable rockets! And old ones often die with a whimper. So it is for the videocassette recorder, or VCR.
The last-known company still manufacturing the technology, the Funai Corporation of Japan, said in a statement Thursday [July 21, 2016] that it would stop making VCRs at the end of this month, mainly because of “difficulty acquiring parts.”
. . .
In 1956, Ampex Electric and Manufacturing Company introduced what its website calls “the first practical videotape recorder.” Fred Pfost, an Ampex engineer, described demonstrating the technology to CBS executives for the first time. Unbeknown to them, he had recorded a keynote speech delivered by a vice president at the network.
“After I rewound the tape and pushed the play button for this group of executives, they saw the instantaneous replay of the speech. There were about 10 seconds of total silence until they suddenly realized just what they were seeing on the 20 video monitors located around the room. Pandemonium broke out with wild clapping and cheering for five full minutes. This was the first time in history that a large group (outside of Ampex) had ever seen a high-quality, instantaneous replay of any event.”
At the time, the machines cost $50,000 apiece. But that did not stop orders from being placed for 100 of them in the week they debuted, according to Mr. Pfost.
. . .
A consumer guide published in The Times in 1981 — when the machines ranged in price from $600 to $1,200 — explained the appeal:
“In effect, a VCR makes you independent of television schedules. It lets you create your own prime time. You set the timer and let the machine automatically record the programs you want to watch but can’t. Later, you can play the tape at your convenience. Or you can tape one show while watching another, thus missing neither.”

For the full story, see:
JONAH ENGEL BROMWICH. “Once $50,000. Now VCR, Collects Dust.” The New York Times (Mon., JULY 21, 2016): B1 & B2.
(Note: ellipses added.)
(Note: the online version of the commentary has the date JUNE 19, 2016, and has the title “The Long, Final Goodbye of the VCR.”)