Category: Entrepreneurship

The Role of Steve Jobs in the Creation of Pixar

(p. B4) . . . [a] book that isn’t out yet (until November [2016]): “To Pixar and Beyond: My Unlikely Journey with Steve Jobs to Make Entertainment History” by Lawrence Levy, the former chief financial officer of Pixar. What a delightful book about the creation of Pixar from the inside. I learned more about Mr. Jobs, Pixar and business in Silicon Valley than I have in quite some time. And like a good Pixar film, it’ll put a smile on your face.

For the full commentary, see:
Sorkin, Andrew Ross. “DEALBOOK; Tell-Alls, Strategic Plans and Cautionary Tales.” The New York Times (Tues., JULY 5, 2016): B1 & B4.
(Note: ellipsis, and bracketed word and year, added.)
(Note: the online version of the commentary has the date JULY 4, 2016, and has the title “DEALBOOK; A Reading List of Tell-Alls, Strategic Plans and Cautionary Tales in Finance.”)

The book praised by Sorkin in the passage quoted above, is:
Levy, Lawrence. To Pixar and Beyond: My Unlikely Journey with Steve Jobs to Make Entertainment History. Boston, MA: Houghton Mifflin Harcourt, 2016.

Tesla and Google Bet on Different Paths to Driverless Cars

(p. B1) SAN FRANCISCO — In Silicon Valley, where companies big and small are at work on self-driving cars, there have been a variety of approaches, and even some false starts.
The most divergent paths may be the ones taken by Tesla, which is already selling cars that have some rudimentary self-driving functions, and Google, which is still very much in experimental mode.
Google’s initial efforts in 2010 focused on cars that would drive themselves, but with a person behind the wheel to take over at the first sign of trouble and a second technician monitoring the navigational computer.
As a general concept, Google was trying to achieve the same goal as Tesla is claiming with the Autopilot feature it has promoted with the Model S, which has hands-free technology that has come under scrutiny after a fatal accident on a Florida highway.
But Google decided to play down the vigilant-human approach after an experiment in 2013, when the company let some of its employees sit behind the wheel of the self-driving cars on their daily commutes.
Engineers using onboard video cameras to remotely monitor the results were alarmed by what (p. B5) they observed — a range of distracted-driving behavior that included falling asleep.
“We saw stuff that made us a little nervous,” Christopher Urmson, a former Carnegie Mellon University roboticist who directs the car project at Google, said at the time.
The experiment convinced the engineers that it might not be possible to have a human driver quickly snap back to “situational awareness,” the reflexive response required for a person to handle a split-second crisis.
So Google engineers chose another route, taking the human driver completely out of the loop. They created a fleet of cars without brake pedals, accelerators or steering wheels, and designed to travel no faster than 25 miles an hour.
For good measure they added a heavy layer of foam to the front of their cars and a plastic windshield, should the car make a mistake. While not suitable for high-speed interstate road trips, such cars might one day be able to function as, say, robotic taxis in stop-and-go urban settings.

For the full story, see:
JOHN MARKOFF. “Tesla and Google Take Two Roads to Driverless Car.” The New York Times (Tues., JULY 5, 2016): B1 & B5.
(Note: the online version of the commentary has the date JULY 4, 2016, and has the title “Tesla and Google Take Different Roads to Self-Driving Car.”)

Most Eventually Successful Entrepreneurs Don’t Quickly Quit Their Day Jobs

(p. B4) For people who prefer an introspective read that is both inspiring and has a dash of self-help, Adam Grant’s “Originals: How Non-Conformists Move the World” is truly original. Mr. Grant, the youngest-ever tenured full professor at the Wharton School at the University of Pennsylvania, dives into what it takes to be a shoot-the-moon, Steve-Jobs-like success. Many of his conclusions are counterintuitive and based on deep research.
The biggest surprise for me was that the most successful entrepreneurs didn’t quit their day jobs to pursue their ideas; instead, they stayed at work until they had worked all the kinks out of their plans and gotten them off the ground. The other head-scratcher in this book? Procrastination is a great thing. (This was a terrific revelation.)
Mr. Grant’s research shows that some of the most creative thoughts develop during periods of so-called procrastination.

For the full commentary, see:
Sorkin, Andrew Ross. “DEALBOOK; Tell-Alls, Strategic Plans and Cautionary Tales.” The New York Times (Tues., JULY 5, 2016): B1 & B4.
(Note: the online version of the commentary has the date JULY 4, 2016, and has the title “DEALBOOK; A Reading List of Tell-Alls, Strategic Plans and Cautionary Tales in Finance.”)

The book praised by Sorkin in the passage quoted above, is:
Grant, Adam. Originals: How Non-Conformists Move the World. New York: Viking, 2016.

Tech Support Causes Rage By Taking Away Sense of Control

(p. B4) Especially frustrating when talking to tech support is not being understood because you are trying to communicate with machines or people who have been trained to talk like machines, either for perceived quality control or because they don’t speak English well enough to go off-script.
“It’s utterly maddening because the thing about conversations is that when I say something to you, I believe I’m having influence on the conversation,” said Art Markman, professor of psychology at the University of Texas at Austin and co-host of the podcast “Two Guys on Your Head.” “And when you say something back to me that makes no sense, now I see that all these words I spoke have had no effect whatsoever on what’s happening here.”
When things don’t make sense and feel out of control, mental health experts say, humans instinctively feel threatened. Though you would like to think you can employ reason in this situation, you’re really just a mass of neural impulses and primal reactions. Think fight or flight, but you can’t do either because you are stuck on the phone, which provokes rage.
Of course, companies rated best for tech support often charge more for their products or they may charge a subscription fee for enhanced customer care so the cost of helping you is baked in, as with Apple’s customer support service, AppleCare, and the Amazon Prime subscription service.
You can also find excellent tech support in competitive markets like domain name providers, where operators such as Hover and GoDaddy receive high marks. Also a good bet are hungry upstarts trying to break into markets traditionally dominated by large national companies. Take regional internet and phone service providers like Logix and WOW, which rank near the top in customer support surveys.

For the full story, see:
KATE MURPHY. “Why Help on Tech Is Unbearable.” The New York Times (Mon., July 4, 2016): B1 & B4.
(Note: the online version of the story has the date July 3, 2016, and has the title “Why Tech Support Is (Purposely) Unbearable.”)

The Lucky Success of the Half-Blind “Becomes the Inevitable Coup of the Assured Visionary”

(p. B1) The most fun business book I have read this year? “Chaos Monkeys: Obscene Fortune and Random Failure in Silicon Valley,” by a former Facebook executive, Antonio García Martinez. I was sent a galley copy several months ago and picked it up with no intention of reading more than the first couple of pages. I don’t think I looked up until about three hours later.
This is a tell-all of Mr. Martinez’s experience in venture capital and later at Facebook, filled with insights about Silicon Valley — what he calls “the tech whorehouse” — mixed with score-settling anecdotes that will occasionally make you laugh out loud. Clearly there will be people who hate this book — which is probably one of the things that makes it such a great read.
The dedication page includes this gem: “To all my enemies: I could not have done it without you.” Mr. Martinez is particularly incisive when it comes to illustrating how failed ideas that happen to work are often spun into great successes: “What was an improbable bonanza at the hands of the flailing half-blind becomes the inevitable coup of the assured visionary,” he writes. “The world crowns you a genius, and you start acting like one.”

For the full commentary, see:
Sorkin, Andrew Ross. “DEALBOOK; Tell-Alls, Strategic Plans and Cautionary Tales.” The New York Times (Tues., JULY 5, 2016): B1 & B4.
(Note: the online version of the commentary has the date JULY 4, 2016, and has the title “DEALBOOK; A Reading List of Tell-Alls, Strategic Plans and Cautionary Tales in Finance.”)

The book praised by Sorkin in the passage quoted above, is:
Martinez, Antonio Garcia. Chaos Monkeys: Obscene Fortune and Random Failure in Silicon Valley. New York: Harper, 2016.

Good Niche Movies Can Be More Profitable than Blockbusters

(p. 5D) “Counterprogramming is the framework to get the most
bang for the buck for movies that aren’t necessarily going to be blockbusters. ”
Counterprogramming has become a crazy expensive game of chicken, Dergarabedian says.
Scheduling a rom-com next to a superhero franchise or a horror movie on Valentine’s Day is a classic ploy, he says, but there’s no formula that’s guaranteed. “You still have to be able to deliver the movie,” Dergarabedian says. “People are looking for different and good. You can’t just rely on being the other option.”
. . .
“A lot of these are David and Goliath matchups,” Dergarabedian says. “But it’s about who wins the profitability derby. That can ultimately be more important than where you rank on the chart.”
To determine success, look at how well the audience is served rather than money, says Erik Davis, managing editor for Movies.com and Fandango.com. The greater the disparity in the genres, the better the position to succeed, he says.
Though Big Fat Greek Wedding 2 performed modestly against BvS, Davis considers that scheduling a a win. “They (both) have potential to mine their specific audience,” he says.

For the full story, see:
Heady, Chris. “Studios Think Outside the Box (Office).” USA Today (Thurs., July 7, 2016): 5D.

“Entrepreneurs Can Appear in the Most Unpromising Environments”

(p. A11) Adam Fifield’s entertaining biography of the little-recognized Grant shows that entrepreneurs can appear in the most unpromising environments–such as within the dysfunctional bureaucracy of the United Nations.
. . .
While top-down planning is usually misguided in aid (and most everywhere else), it turned out to be suitable for the particular challenge of vaccinations. Unfortunately, the aid establishment learned the wrong lessons from Grant’s career. Instead of seeing him as an entrepreneur who saw a very specific unrealized opportunity to spread vaccination and oral rehydration salts, they viewed his success as vindicating top-down planning in general.
. . .
Those who came after Grant . . . seem to have developed even more of the paternalistic savior complex than he had–his counterparts today are the likes of Bono, Jeffrey Sachs and Bill Gates. But the condescending image of a powerful white male as the savior of helpless nonwhite children is thankfully a lot less acceptable today than it was in Grant’s time. Since 2000 we have witnessed the mainly homegrown economic growth of low- and middle-income countries surpassing that of rich countries–plus many other positive long-term trends from democratization to the explosion of cellphones. Aid alone cannot explain these large triumphs in poor countries. There is still room for humanitarian entrepreneurs like Grant to find new breakthroughs, but we can appreciate much more today that the poor are their own best saviors.​

For the full review, see:
WILLIAM EASTERLY. “BOOKSHELF; The Father of Millions; The Unicef breakthrough on vaccinations and oral rehydration salts is still cited today as one of the few successes in foreign aid.” The Wall Street Journal (Fri., Oct. 16, 2015): A11.
(Note: ellipses added.)
(Note: the online version of the review has the date Oct. 15, 2015.)

The book under review, is:
Fifield, Adam. A Mighty Purpose: How Jim Grant Sold the World on Saving Its Children. New York: Other Press, 2015.

Edgar Speyer Was Entrepreneur Who Created Innovative London Tube Infrastructure

(p. A13) Before World War I, Edgar Speyer headed the London branch of the German-based Speyer banking conglomerate. Among other things, he was a great lover of music. His mansion on Grosvenor Square was a cynosure for composers– Debussy, Elgar, Richard Strauss, Schoenberg–all of whom availed themselves of the luxuries of the house, playing or conducting their work in private performances. “We live even more elegantly than kings and emperors,” Grieg wrote, referring to the mansion’s suite of rooms for visitors.
Not all of Edgar Speyer’s interests were so ethereal. The British Speyer branch was a key source of railroad finance, and Edgar himself was best known for creating–in partnership with Charles Yerkes, a Chicago entrepreneur–the London tube system, with its innovative “deep-tube” design. Edgar persisted in expanding the system despite its precarious finances and for many years functioned as its chief executive.
. . .
The Speyer bank, Mr. Liebmann tells us, had roots going back to the 14th century, at the threshold of a long surge in international commerce. New forms of paper–bills of exchange, letters of credit and much else–allowed traders to leverage up their businesses quite remarkably. Over time, houses like those of Baring, Rothschild and Speyer shifted out of their traditional-goods trading for the higher volumes and higher fees available from trading just the paper claims. The Speyers were known as the leading investment and trading house in Frankfurt, Germany, usually ranked just behind the Rothschilds in the Jewish financial imperium.

For the full review, see:

CHARLES R. MORRIS. “BOOKSHELF; Second Only to the Rothschilds; Speyer banks funded the London underground, placed the first Union Civil War bonds in Europe and built the Madeira-Mamore railroad.” The Wall Street Journal (Tues., Jan. 26, 2016): A11.
(Note: ellipsis added.)
(Note: the online version of the review has the date Jan. 25, 2016.)

The book under review, is:
Liebmann, George W. The Fall of the House of Speyer: The Story of a Banking Dynasty. London: I.B. Tauris & Co., 2015.

German Car Makers in No Rush to Catch Up to Tesla

(p. A7) When Elon Musk rolled out the new Tesla Model X at the end of September [2015], some grumbled that the Silicon Valley car maker’s all-electric luxury crossover was coming to market two years too late. It depends on who you ask. The Big Three German auto makers only wish they could catch the tail of Mr. Musk’s rocket.
I’m not talking about units sold, though Tesla’s target of 50,000 cars in 2015 is a respectable chunk of the global luxury-sedan market. But Tesla has taken more hide off German prestige and sense of technical primacy. I mean, the Model X was just rubbing their noses in it with those “falcon” doors, right? In executive interviews at the Frankfurt Auto Show any praise of Tesla was guaranteed to land on the table like a paternity suit.
. . .
I wonder if any traditional auto maker whose existence does not hang in the balance can ever have enough belly for the EV long game?
Even if the Germans had market-bound EVs in mass quantities, there is the concurrent problem of charging. As the estimable John Voelcker of Green Car Reports notes, the luxury incumbents have no plans to challenge Tesla on charging availability. Tesla has hundreds of charging stations in the U.S. and Europe and plans for hundreds more–all free to owners.
. . .
I am struck by the lag time. This isn’t about profit and loss but industry leadership. The Germans are headed where Tesla already is and, taking Frankfurt as the measure, they are in no great hurry to get there.

For the full commentary, see:
Dan Neil. “RUMBLE SEAT; How Tesla Leaves its Rivals Playing Catch Up.” The Wall Street Journal (Sat., Oct. 10, 2015): D11.
(Note: ellipses, and bracketed year, added.)
(Note: the online version of the commentary has the date Oct. 8, 2015.)

Standard Oil Money Funded Homage to Oz

(p. A1) Vandals are slowly destroying the Land of Oz, a small private theme park nestled atop Beech Mountain, N.C., built on land bought years ago with money from a Standard Oil fortune. Thieves and urban explorers have carted off polka-dot mushrooms, a pair of cement lions and, most hurtfully, pieces of the golden-hued path that runs through the park.
“It’s magical,” says Vicky Conley of Morganton, N.C., who took her son to Oz last year when he was six. “People should leave it alone.”
. . .
(p. A8) In 1966, Mr. Leidy’s grandfather Page Hufty–an insurance pioneer and real-estate developer in Palm Beach, Fla.–bought land on Beech Mountain. His wife, Frances Archbold Hufty, was the granddaughter of John D. Archbold, a titan of the Gilded Age and John D. Rockefeller’s right-hand man at Standard Oil, which was dissolved by the government in 1911.
Mr. Hufty leased some of the land to other developers, who wanted a summer theme park to complement their ski resort.
The Land of Oz opened in 1970, amid much fanfare about the 70th anniversary of L. Frank Baum’s classic book. Debbie Reynolds stopped by. So did Ray Bolger, who played the Scarecrow in the 1939 movie. At least 300,000 people visited the first year, says Neva Specht, a historian and a dean at the College of Arts and Sciences at Appalachian State University.
By the second year, she says, it was one of the biggest attractions in the Southeast, and it graced the cover of “Southern Living” magazine.
. . .
But the park quickly became more of a white elephant than a Merry Old Land. Attendance dropped, as families were lured away by splashier attractions like Disney World, which opened the following year in Orlando, Fla. The developers went bankrupt, and Mr. Leidy’s grandparents eventually gained ownership.
. . .
Mr. Leidy installed fences topped with barbed wire, but thieves cut through. Security cameras didn’t seem to deter anyone either. Mr. Leidy is now hiring guards.
. . .
Mr. Leidy says he doesn’t know what lies in store over the rainbow, but thinks his grandparents would be proud.
“Until we figure out a long-term plan here,” he says, “it’s important to me to protect it.”

For the full story, see:
CHRISTINA REXRODE. “Goodbye Yellow Brick Road? Even a Wizard Can’t Save Oz.” The Wall Street Journal (Fri., Sept. 18, 2015): A1 & A8.
(Note: ellipses added.)
(Note: the online version of the story has the date Sept. 17, 2016, and has the title “Goodbye Yellow Brick Road? Even a Wizard Can’t Save Oz From Vandals.”)

Rudderless Russians Admire Stalin, Jobs, Gates and Gandhi

(p. A13) What makes Chelyabinsk compelling is its people. They are largely decent and undeniably intelligent, protective of what they have achieved, wary of the unknown, and, above all, clever and flexible at adapting to changing times. In a word, they are . . . wily men (and women) . . .
. . .
Perhaps most telling is Alexander, who lives in a village five hours from the city. He admires Mr. Putin and the system the president has built, even as he complains that corruption is rife, governance is poor, and the local economy is held back by an overbearing and rapacious state. Alexander’s criticisms mirror those of the citizens in the book who consider themselves dissidents and activists, though Alexander would never consider himself either one. “He is proud of Putin,” Ms. Garrels writes, “and between him and those who dread their country’s current course, there is an unbridgeable divide.”
This sort of internal contradiction isn’t unique to Alexander. Many of the Russians Ms. Garrels meets hold views that seem impossible to reconcile. She cites polls that show that two-thirds of ethnic Russians call themselves Orthodox believers, but many of those very same people say that they do not believe in God. At one point, the author visits a prestigious state secondary school where the students offer a curious mix of heroes: Joseph Stalin, Steve Jobs, Bill Gates and Gandhi. The search for a post-Soviet ideology has, in Chelyabinsk and across Russia, led to a strange mishmash, at once faithful and mystical, distrustful and fatalistic.

For the full review, see:
JOSHUA YAFFA. “BOOKSHELF; Russia’s Wily Men and Women; Russians hold views that seem impossible to reconcile. Students at a reputable school offer a curious mix of heroes: Stalin and Steve Jobs.” The Wall Street Journal (Mon., April 18, 2016): A13.
(Note: ellipses added.)
(Note: the online version of the review has the date April 17, 2016.)

The book under review, is:
Garrels, Anne. Putin Country: A Journey into the Real Russia. New York: Farrar, Straus and Giroux, 2016.