Category: Psychology

Open Offices Reduce Productivity and Spread Diseases

(p. B4) When historians of the early 21st century look back on the pre-Covid era, one of the absurdities they might highlight is the vogue for gigantic, open-plan offices. The apotheosis of this trend of breaking down barriers between co-workers must surely be Facebook Inc.’s 433,555-square-foot Frank Gehry-designed open-plan office at its headquarters in Menlo Park, Calif. Opened in 2015, it’s now a ghost town, a monument to offices vacated by the pandemic.

Cramming cavernous spaces with as many desks as they could hold might have increased serendipitous interactions, but it almost certainly reduced productivity and helped spread communicable diseases, including coronavirus.

. . .

Cue the “dynamic workplace,” a pivot away from the open plan, built on the idea that with fewer employees coming to work on any given day, offices can offer them more flexibility of layout and management.

While open offices and dynamic workplaces share similar components—privacy booths and huddle rooms to escape the hubbub, cafe-like networking spaces, etc.—they’re philosophically distinct. One is intended to be a place where people come (at least) five days a week, and get most of their work done on site. The other is planned for people rotating in and out of the office, on flexible schedules they have more control over than ever.

. . .

Research on hot-desking in office spaces, for example—where employees give up a dedicated space in favor of first-come-first-serve seating—finds that it decreases socialization and trust. This happens because employees figure they might never again see the person they sit next to on a given day, says Dr. Sander. In other studies, employees complain they can’t find their colleagues, that it’s a hassle to find a new spot to work every day, and that such arrangements ignore humans’ innate territoriality and desire to make a space their own.

For the full commentary, see:

Christopher Mims. “Goodbye, Open Office. Hello, ‘Dynamic Workplace.” The Wall Street Journal (Saturday, September 12, 2020): B4.

(Note: ellipses added.)

(Note: the online version of the commentary has the same date and title as the print version.)

A Forgotten Language Will Be Easier to Re-Learn

(p. 12) What makes sociolinguistics a subject worth engaging with are the surprises, and Kinzler’s book is full of them. She reveals the extent to which language imprints our brains and how we are neurologically programmed to be sensitive to it. Even if we lose a language after early childhood and no longer speak it in adulthood, learning it will be easier because of deep-seated neural settings permanently etched by that first language.

For the full review, see:

John McWhorter. “Fuggedaboutit!” The New York Times Book Review (Sunday, August 2, 2020): 12.

(Note: the online version of the review has the date July 21 [sic], 2020, and has the title “The Biases We Hold Against the Way People Speak.”)

The book under review is:

Kinzler, Katherine D. How You Say It: Why You Talk the Way You Do―and What It Says About You. New York: Houghton Mifflin Harcourt, 2020.

Radenbaugh Started Rad Power Bikes as Teenager in Family Garage

(p. B8) The residents of Garberville, Calif., didn’t know what to make of 15-year-old Mike Radenbaugh and the odd motorized bikes he was concocting in his family’s garage.

It was 2005, the home-brew era for electric vehicles, and there he was, a high school freshman zooming by at up to 35 miles an hour, not even pedaling. He seemed to defy gravity as he ascended the region’s steep winding roads lined with 300-foot redwoods.

. . .

Wires fried and batteries died. But after six months of experimentation, Mr. Radenbaugh had a semi-reliable electric bike. “It got better and better. And it got faster,” he said. “All of a sudden, I’d be riding into town passing slow cars. I quickly became known as the kooky e-bike guy in my little hometown.”

By his junior year, he’d founded Rad Power Bikes. Now based in Seattle, his company approached $100 million in sales in 2019. It has sold over 100,000 electric bikes. Numbers aren’t well reported for this young industry, but Rad Power Bikes is widely considered the largest e-bike seller in the United States.

. . .

What’s most impressive about the RadRunner is its use of smart design, wringing value from clever choices. The RadRunner has extra-fat tires to absorb bumps rather than an expensive front suspension. The rear hub motor is simpler and more cost-effective than what is known as a pedal-assist mid-drive. The LED controller mounted on the handlebars is basic, but it’s user-friendly and gets the job done. The detachable battery can be brought inside to charge.

. . .

Mr. Radenbaugh, now 30, manages a staff of 200 people. He described the current pace of change — and the myriad business challenges it poses — as “hyper-growth.” It’s not easy steering a transportation revolution. He said, “Every night, I feel like my brain was beat to pieces.”

For the full story, see:

Bradley Berman. “The Teenage Tinkerer Behind an E-Bike Revolution.” The New York Times (Friday, August 7, 2020): B8.

(Note: ellipses added.)

(Note: the online version of the story has the date Aug. 6, 2020, and has the same title as the print version.)

Home Viewing Allows Movies to Bloom Late

(p. C9) It’s no overstatement to say that “Rudy’s” reputation was revived thanks to Blockbuster Video. Audiences saw the film on home video, a technology also responsible for the late success of another notable box-office underperformer, “The Shawshank Redemption,” which came out a year later. “Maybe this was the opening wedge of what’s become a very modern phenomenon, which was films that do not work well in theaters working well at home,” Mr. Turan said.

Perhaps the naked sentimentality of “Rudy” was better experienced at home rather than among rowdy multiplex-goers. “When it’s something you bring home…you don’t have to answer to anything,” Mr. Thomson said. “You’re just in direct conversation with your own heart as to what you want.”

For the full review, see:

Peter Tonguette. “For a Football-Deprived Fall, the Inspiration of ‘Rudy’.” The Wall Street Journal (Saturday, September 5, 2020): C9.

(Note: ellipsis in original.)

(Note: the online version of the review has the same date and title as the print version.)

Deliberate Practice Is Key to Peak Performance

(p. D7) Anders Ericsson, a cognitive psychologist who demystified how expertise is acquired, suggesting that anyone can become a grand chess master, a concert violinist or an Olympic athlete with the proper training and the will, died on June 17 at his home in Tallahassee, Fla.

. . .

Professor Ericsson discovered that what separated the violinists’ skill levels was not natural-born talent but the hours of practice they had logged since childhood. The future teachers registered around 4,000 hours, the very good violinists 8,000 and the elite performers more than 10,000. The same study was conducted with pianists, with similar results.

Published in 1993 in Psychological Review, the paper later formed the basis for the so-called 10,000-hour rule described in Malcolm Gladwell’s best-selling “Outliers” (2008), which holds that it takes roughly 10,000 hours of practice to achieve mastery in a skill or field.

. . .

“Many people think what Anders discovered is that quantity of practice makes you a champion,” said Angela Duckworth, a professor of psychology at the University of Pennsylvania and the author of “Grit” (2016), a book about passion and perseverance. “That’s disastrously incomplete. It’s quantity and quality. One of his insights that I hope will have a lasting legacy is people need to work hard, but also smart.”

Professor Ericsson focused on what he called “deliberate practice,” which entails immediate feedback, clear goals and focus on technique. According to his research, the lack of deliberate practice explained why so many people reach only basic proficiency at something, whether it be a sport, pastime or profession, without ever attaining elite status. A Sunday golfer may whack balls around the course for years, but without incorporating such methods that player will never become the next Tiger Woods.

. . .

He had his critics. One of them, Zachary Hambrick, a professor of psychology at Michigan State University, co-wrote a paper in 2014 that concluded that deliberate practice was not the sole reason for peak performance in chess players and musicians. Innate characteristics like talent and intelligence, Mr. Hambrick argued, play a far more significant role than Professor Ericsson allowed for.

“There’s a side of me that resonates with his hopeful message,” said Scott Barry Kaufman, a humanistic psychologist who studies creativity and hosts “The Psychology Podcast.” “However, there’s another side of me that has seen the research, in a wide range of aspects in the field, that suggests that we can have some pretty severe limits on what we can achieve in life.”

Nevertheless, Mr. Kaufman added, “I don’t think any of this invalidates his contributions. He showed that humans have the capacity to go beyond, from one generation to the next, what had been thought of the limits of human potential.”

For the full obituary see:

Steven Kurutz. “Anders Ericsson, 72, Psychologist Who Became ‘Expert on Experts,’ Dies.” The New York Times (Monday, July 6, 2020): D7.

(Note: ellipses added, italics in original.)

(Note: the online version of the obituary was updated July 4, 2018, and has the title “Anders Ericsson, Psychologist and ‘Expert on Experts,’ Dies at 72.”)

Anders Ericsson explained his views on peak performance in his co-authored book:

Ericsson, Anders, and Robert Pool. Peak: Secrets from the New Science of Expertise. New York: Houghton Mifflin Harcourt, 2016.

Tough Advice from Experienced Advisers Helps Us Acquire Skills

(p. R6) Recent studies suggest that people tend to favor advisers who are positive, cheerleader-types over tough talkers and voices of experience. But such preferences, the researchers also say, often lead to detrimental results, a finding with wide-ranging implications for companies and managers.

A paper published in March [2020] in the Journal of Experimental Psychology: General summarized the findings of six connected studies. Subjects of inquiry included: what characteristics people predict they will use when selecting an adviser; those people’s actual adviser selections; and the potential consequences of these decisions.

. . .

And when researchers looked at the outcomes of these decisions, they noted a disturbing pattern. Those who relied primarily on cheerleader-types generally underperformed those who were guided more by expertise.

Catherine Shea, an assistant professor at Carnegie Mellon’s Tepper School of Business who focuses on organizational behavior and theory, says that choosing an experienced mentor who may be rough around the edges can be like taking cough medicine.

“It tastes awful, but it works,” she says. “Sometimes you really do need the skill set, and sometimes the nice person is not going to give it to you.”

For the full story, see:

Cheryl Winokur Munk. “People Want Mentors Who Are Their Cheerleaders. That May Not Be Wise.” The Wall Street Journal (Monday, June 15, 2020): R6.

(Note: ellipsis, and bracketed year, added.)

(Note: the online version of the story has the date June 14, 2020, and has the title “People Like Their Mentors to Be Cheerleaders. That May Be a Mistake.”)

The March 2020 paper mentioned above is:

Hur, Julia D., Rachel L. Ruttan, and Catherine T. Shea. “The Unexpected Power of Positivity: Predictions Versus Decisions About Advisor Selection.” Journal of Experimental Psychology: General (published online in advance of print on March 16, 2020).

Excellence Achieved by “Deliberate Practice” That Is Critiqued by Tough Expert Teachers

(p. A12) Dr. Ericsson, a professor of psychology at Florida State University, argued that sustained practice was far more important than any innate advantages in determining who reaches the top in athletic, artistic and other fields.

That practice, however, couldn’t be mindless repetition. He called for “deliberate practice,” preferably guided by an expert teacher, focused on identifying and correcting weaknesses and monitoring progress. If you were enjoying the practice, it probably wasn’t working.

Dr. Ericsson’s research gained prominence with the publication of “Outliers,” a 2008 book by Malcolm Gladwell. Drawing loosely on Dr. Ericsson’s findings, Mr. Gladwell proclaimed “the 10,000-Hour Rule,” to denote the typical amount of practice time needed to master certain skills, such as playing the violin at an elite level. Dr. Ericsson later wrote that Mr. Gladwell’s rule oversimplified the relevant research.

. . .

He was comfortable in an office surrounded by mounds of books and papers that appeared to have been arranged by a tornado.

For the full obituary, see:

James R. Hagerty. “Professor Studied Habits Of World-Class Experts.” The Wall Street Journal (Saturday, June 27, 2020): A12.

(Note: ellipsis added.)

(Note: the online version of the obituary has the date June 25, 2020, and the title “Professor Studied How Elite Performers Reach the Top.”)

The Gladwell book that made highlighted Ericcson’s research, is:

Gladwell, Malcolm. Outliers: The Story of Success. New York, NY: Little, Brown, and Co., 2008.

Many Men “in the West” View Mask-Wearing to Be “a Sign of Weakness”

(p. A4) As countries begin to reopen their economies, face masks, an essential tool for slowing the spread of coronavirus, are struggling to gain acceptance in the West. One culprit: Governments and their scientific advisers.

Researchers and politicians who advocate simple cloth or paper masks as cheap and effective protection against the spread of Covid-19, say the early cacophony in official advice over their use—as well as deeper cultural factors—has hampered masks’ general adoption.

There is widespread scientific and medical consensus that face masks are a key part of the public policy response for tackling the pandemic. While only medical-grade N95 masks can filter tiny viral particles and prevent catching the virus, medical experts say even handmade or cheap surgical masks can block the droplets emitted by speaking, coughing and sneezing, making it harder for an infected wearer to spread the virus.

. . .

Male vanity . . . appears to be a powerful factor in rejecting masks. A study by Middlesex University London, U.K., and the Mathematical Sciences Research Institute in Berkeley, Calif., found that more men than women agreed that wearing a mask is “shameful, not cool, a sign of weakness, and a stigma.”

For the full story, see:

Bojan Pancevski, Jason Douglas. “Mask-Wearing Still Meets Resistance.” The Wall Street Journal (Monday, June 29, 2020): A4.

(Note: ellipses added.)

(Note: the online version of the story was updated June 29, 2020, and has the title “Masks Could Help Stop Coronavirus. So Why Are They Still Controversial?”)

Quarantine Conditions Conspire Against “Flow”

(p. A24) Because I’m a mother, and because I once wrote a book about modern parenthood, I’ve spent a lot of time these days trying to diagnose why it is, exactly, that the nerves of so many parents have been torn to ribbons in the age of quarantine.

. . .

. . . : “Flow” is that heavenly state of total absorption in a project. Your sense of time vanishes; it’s just you and the task at hand, whether it’s painting or sinking shots through a basketball hoop.

It turns out that flow is critical to our well-being during this strange time of self-exile. A few weeks ago I spoke to Kate Sweeny, a professor of psychology at the University of California, Riverside, who recently collaborated on a survey of 5,115 people under quarantine in China. To her surprise, the people who best tolerated their confinement were not the most mindful or optimistic; they were the ones who’d found the most flow. She suspected it was why Americans have spent the last two months baking bread and doing puzzles. “They’re intuitively seeking out flow activities,” she said.

Flow, unfortunately, is rare in family life. The father of flow research, Mihaly Csikszentmihalyi, told me so point-blank when I wrote my book. When kids are small, their developing brains actually conspire against flow, because they’re wired to sweep in as much stimuli as possible, rather than to focus; even when they’re older, they’re still churning windmills of need.

And that’s during the best of times. Now, not only are we looking after our children, an inherently non-flow activity, and not only are we supervising their schoolwork and recreational pursuits — two things we used to outsource — but we’re working.

You need a stretch of continuous, unmolested time to do good work. Instead, your day is a torrent of interruptions, endlessly divided and subdivided, a Zeno’s paradox of infinite tasks. There’s no flow at all.

For the full commentary, see:

Jennifer Senior. “We’re Not Really Parenting. We’re Managing Parenthood in a Pandemic.” The New York Times (Monday, May 25, 2020): A24.

(Note: ellipses added; italics in original.)

(Note: the online version of the commentary has the date May 24, 2020, and the title “Camp Is Canceled. Three More Months of Family Time. Help.”)

The book Senior mentions above, is:

Senior, Jennifer. All Joy and No Fun: The Paradox of Modern Parenthood. New York: HarperCollins Publishers, 2014.

“How Swimming Frees Their Minds”

(p. 11) Tsui endears herself to the reader . . . . Her universal query is also one of self, and her articulations of what she learns are moving. Long-distance swimmers speak to her about how swimming frees their minds, of their sense of “sea-dreaming.” And Tsui’s argument about the unique state of flow one enters while swimming makes you desperately long to be in the pool or the ocean. Water becomes the mind’s sanctuary while the body moves in its best imitations of a fish.

For the full review, see:

Mary Pols. “Deep Dive.” The New York Times Book Review (Sunday, June 14, 2020): 11.

(Note: ellipsis added.)

(Note: the online version of the review has the date April [sic] 14, 2020, and has the title “Eat. Sleep. Swim. Repeat.”)

The book under review is:

Tsui, Bonnie. Why We Swim. New York: Algonquin Books, 2020.

Germans Were “Seduced” by Nazi “Optimism”

(p. C7) In some perceptive passages in the earlier stages of this book, Mr. Fritzsche examines how, during the party’s years in opposition, the Nazis were able to broaden their support away from the original ideological core to voters who, for example, just thought that “something” had to be done to sort out a deeply unsettled country.  . . .

What the author stresses is that, contrary to what is so often assumed, many Germans were seduced not by despair but by optimism. Mr. Fritzsche sets out the ways that the Nazis produced the impression that the party was creating a Volksgemeinschaft—a people’s community—through such methods as transforming the Left’s traditional celebration of (p. C8) the first of May into “The Day of National Labor,” a festival of national unity rather than class struggle.

. . .

Mr. Gellately differs from many in the weight he places on the appeal of the “socialist” element in an ideology that, almost from its earliest days, had combined nationalism and anti-Semitism with a distrust of capitalism.

. . .

It was probably the memory of that Volksgemeinschaft, however much it rested on illusion, that explains one of the most remarkable facts in Mr. Gellately’s book: When Germans in the country’s west and in West Berlin—a people still living amid the ruins of the Reich—were asked in 1948 whether National Socialism was a good idea, but poorly implemented, 57% of those polled replied “yes.”

For the full review, see:

Andrew Stuttaford. “High-Speed History.” The Wall Street Journal (Saturday, June 13, 2020): C7-C8.

(Note: ellipses added.)

(Note: the online version of the review was updated on June 12, 2020, and has the title “Three on the Third Reich: High-Speed History.”)

The two books mentioned in the passages quoted above, are:

Fritzsche, Peter. Hitler’s First Hundred Days: When Germans Embraced the Third Reich. New York: Basic Books, 2020.

Gellately, Robert. Hitler’s True Believers: How Ordinary People Became Nazis. New York: Oxford University Press, 2020.