(p. D2) Introverts’ nervous systems are more sensitive to stimulation than extroverts’ are, according to Susan Cain, author of “Quiet: The Power of Introverts in a World That Can’t Stop Talking.”
“When introverts get too much stimulation, they feel overwhelmed and jangled,” she said.
With no privacy or way to shield themselves from the commotion, introverts, estimated to make up one-third to one-half of the population, can feel exposed in the modern workplace. Being on display is imposing and distracting to them, Cain said.
Office furniture maker Steelcase Inc. is trying to give the left-behind introverts some love. Its new set of “quiet spaces,” designed in collaboration with Cain, aims to help introverts relax and focus away from the eyes of their coworkers.
. . .
Part of Steelcase’s pitch to potential customers: this is a talent issue. Why spend so much time and money recruiting employees if they can’t focus and work well in your space?
For the full story, see:
RACHEL FEINTZEIG. “How to Avoid that Sinking Feeling When in the Fish Bowl.” The Wall Street Journal (Tues., June 3, 2014): D2.
(Note: ellipsis added.)
(Note: the online version of the story has the date June 2, 2014, and has the title “For Office Introverts, a Room of One’s Own.”)
The book mentioned in the passage quoted is:
Cain, Susan. Quiet: The Power of Introverts in a World That Can’t Stop Talking. New York: Crown, 2012.