“We Grow at Night, While the Government Sleeps”

HarareNightStreetMarket2017-09-10.jpg“In Harare, unauthorized street vendors wait until dark to avoid the police. The government says 95 percent of the work force is involved in the informal economy.” Source of caption and photo: online version of the NYT article quoted and cited below.

I remember my Wabash College economics professor, Ben Rogge, telling us that during one of his visits to Brazil, many decades ago, he asked an entrepreneur how the Brazilian economy managed to grow in spite of the heavy government regulations. With a smile, the entrepreneur told Ben: “We grow at night, while the government sleeps.”

(p. 6) HARARE, Zimbabwe — Dusk falls and thousands of vendors fan out across central Harare. Through the night, they hawk their wares — vegetables, clothes, kitchen utensils, cellphones — from carts, wheelbarrows or even the pavement, transforming the city’s staid business district into a giant, freewheeling village market.

On Robert Mugabe Road, around the corner from the city’s remaining colonial-era luxury hotel, the Meikles, Victor Chitiyo has sold dress shirts since losing his job as a machine operator at a textile factory several years ago.
“Since then, I’ve never been employed,” Mr. Chitiyo, 38, said under the dim light of a street lamp. “If the economy improves, I’d want to be employed at a company again. But I don’t think that will happen. It’s been a long time since we were optimistic in Zimbabwe.”
Harare’s night market is the most visible evidence of Zimbabwe’s swelling informal economy, which the government estimates now employs all but a small share of the country’s work force.
Even as Zimbabwe’s government, banks, listed companies and other members of the formal economy lurch from one crisis to another, the thriving informal economy of street vendors, traders and others unrepresented in official statistics helps keep the country afloat. For the government of President Robert Mugabe, that parallel economy is both a source of stability — and a potential challenge.
Once one of Africa’s most advanced economies, Zimbabwe has rapidly deindustrialized and shed formal wage-paying jobs, forcing millions like Mr. Chitiyo to hustle on the streets in cities and towns.
From 2011 to 2014, the percentage of Zimbabweans scrambling to make a living in the informal economy shot up to an astonishing 95 percent of the work force from 84 percent, according to the government. And of that small number of salaried workers, about half are employed by the government, including patronage beneficiaries with few real duties.
. . .
The government has occasionally cracked down — sometimes violently — on the street vendors, who are not licensed, describing their activities, near the seat of government and businesses, as an eyesore. Some of the vendors have also staged protests against Mr. Mugabe’s rule.
But the government mostly turns a blind eye, clearly calculating that a permanent crackdown on the livelihoods of an increasing number of its citizens would result in greater political instability. According to an unspoken rule, the street vendors are allowed to operate only after dark on weekdays and starting in late afternoon on weekends.
“If I come too early, the police will take my wares away and I’ll be broke,” said Norest Muza, 28, who sold popcorn and chips while carrying her 2-year-old son on her back. “Evenings, the police don’t come.”
Many of the street vendors arrive in Harare’s business district at dusk and spend the night on the streets before going home at dawn with the morning’s first taxis and buses.
. . .
Mr. Mugabe’s violent seizure of white-owned farms starting in 2000 precipitated a decline in manufacturing and a process of deindustrialization. Manufacturing peaked in 1992, accounting for about 30 percent of the gross domestic product. Now it is 11 percent and declining.
. . .
With the government now strictly controlling the transfer of dollars outside Zimbabwe, companies dependent on trade are finding it increasingly difficult to import critical goods.
“We have companies scaling down or discontinuing certain lines that are heavy on import requirements,” said Busisa Moyo, president of the Confederation of Zimbabwe Industries.
. . .
As the formal economy keeps shrinking, more and more people have been crowding the area where Mr. Chitiyo sells shirts on Robert Mugabe Road.
Across the street, a girl’s voice was crying, “Twenty-five cents for a cob!” It belonged to Tariro Dongo, 13, on her first evening working as a street vendor. It was past 9 p.m. Tariro said she was good in school and wanted to become a teacher.
She had bought 20 corn cobs for $2 near her home in Epworth, a poor township outside Harare. If she sold everything, her profit, after transportation, would amount to a couple of dollars. Sitting on a black bucket and fanning the coals in a small charcoal burner with a piece of cardboard, Tariro roasted the cobs.
She was happy with the money she had made on her first day, Tariro said.
“Twenty-five cents,” she cried. “One cob left!”

For the full story, see:
NORIMITSU ONISHI and JEFFREY MOYO. “Trade on the Streets, and Off the Books, Keeps Zimbabwe Afloat.” The New York Times, First Section (Sun., MARCH 5, 2017): 6.
(Note: ellipses added.)
(Note: the online version of the story has the date MARCH 4, 2017, and has the title “Trade on Streets, and Off Books, Keeps Zimbabwe Afloat.”)

Brooklyn Reinvented Through Creative Destruction

(p. A13) The Wythe Hotel sits in the heart of Williamsburg, a Brooklyn neighborhood directly across the river from Manhattan. Opened to rave reviews in 2012, the hotel offers luxury dining at Reynard restaurant and spectacular city views from the rooftop bar. (Beers: $11.) Not long ago, the Williamsburg waterfront was a postindustrial wilderness, abandoned but for squatting artists; today it’s lined with glass towers and strolling millennials. The Wythe, set in a 1901 factory that once produced barrels for local breweries, features rooms with exposed-brick walls, spare concrete floors and beds made from salvaged wood. The streetscape retains a gritty feel–except at 3 a.m. on a Saturday, when party kids pour out of the nearby nightclubs and limos jostle for curb space with Ubers.
It’s easy to mock such scenes. But the borough’s boom deserves to be taken seriously, argues Kay S. Hymowitz in her engaging book, “The New Brooklyn: What It Takes to Bring a City Back.” Ms. Hymowitz, a fellow at the Manhattan Institute, recounts how “a left-for-dead city”–“a cultural and economic peasant enviously eyeing the seigneur just across the East River”–has reinvented itself in recent decades and emerged as “just about the coolest place on earth.” What, she asks, turned Brooklyn into a global brand?
The history of the borough, according to Ms. Hymowitz, embodies what economist Joseph Schumpeter dubbed the “creative destruction” of capitalism–the continual obliteration of old modes of production by rising industries and new technologies. In colonial times, Dutch and English farmers tamed the lush hills of Long Island’s southwestern tip. Slavery flourished; the indigenous Canarsee people disappeared. In the 19th century, industrial growth annihilated the bucolic past, while immigration reshaped the city’s culture. Factories closed and capital fled in the postwar decades, shattering communities and leaving the built landscape to decay. That destruction, though, cleared the decks for another burst of creative energy–one that has made Brooklyn a model, and a cautionary tale, for the cities of tomorrow.

For the full review, see:

Michael Woodsworth. “BOOKSHELF; Kings County Comeback.” The Wall Street Journal (Thurs., Aug. 17, 2017): A13.

(Note: the online version of the review has the date Aug. 16, 2017.)

The book under review, is:
Hymowitz, Kay S. The New Brooklyn: What It Takes to Bring a City Back. Lanham, Maryland: Rowman & Littlefield Publishers, 2017.

Silicon Valley Firm Defies Disruption

(p. A1) LOS GATOS, Calif.–Companies that resist change don’t tend to last long in the caldron of innovation called Silicon Valley.
Then there’s the Z.A. Macabee Gopher Trap Co.
Founded in 1900 by local barber and inventor Zephyr Albert Macabee to manufacture his patented metal gopher traps, the company is a stickler for tradition.
The traps’ design has remained exactly the same, including their forest green color–despite complaints that the hue makes them hard to spot. Some customers gripe of hitting them with mowers, and have repainted them bright red or other colors. Still, the company doesn’t waver.
Macabee operates out of the same small Victorian house where “Zeph” Macabee started it all on a quiet residential street. Even the packaging—Spartan white boxes of 24–remain unchanged since the postearthquake edition of 1906.
“We have a strong product identity,” says Ronald Fink, the company’s cheerful septuagenarian general manager, who grew up on a nearby apricot farm.
But existential questions loom. The company’s patent expired in 1917. The threat of cheap Asian knockoffs led the company in (p. A10) 2008 to shift all production to China and lay off the eight Cambodian refugees who built traps in the basement on decades-old machines.
Another new competitor has popped up: a pest exterminator named Steve Albano, founder of Trapline Products in Redwood City, who used and studied Macabee traps and came up with what he considers a better design. “I think they just work better,” says Mr. Albano.
. . .
As the owners sort out their differences, copycat traps are flooding the market. Most retail for about a third less than the roughly $9 a Macabee commands, including several that even mimic the forest color.
“But people still buy us, because they know they’re getting quality,” says Mr. Fink.

For the full story, see:
Timothy Aeppel. “Old Time Rodent-Trap Company Doesn’t Gopher Change; At one firm in Silicon Valley, disruption is a dirty word; existential fears after 100 years.” The New York Times (Fri., June 19, 2015): A1 & A10.
(Note: ellipsis added.)
(Note: the online version of the story has the title “Macabee, an Old Time Maker of Rodent Traps, Doesn’t Gopher Change; At one firm in Silicon Valley, disruption is a dirty word; existential fears after 100 years.”)

California Elite Regulates to Reduce Affordable Housing

(p. A11) In Silicon Valley the median home costs $1.2 million, about 2.5 times as much as in Seattle. Houses are less expensive inland–about $350,000 in Riverside and Sacramento–but living there often means a long commute. The weather also isn’t much better than in Phoenix or Dallas, so why not move to another state? A net 800,000 people did just that between 2005 and 2015, and many of them earned less than $30,000.
. . .
The state Legislative Analyst Office notes that in California’s coastal metros more than two-thirds of cities and counties have policies explicitly aimed at restricting housing growth, such as limits on density. When a developer wants to break ground, local governments impose multilayered reviews that can mean getting approval from the municipal building department, health department, fire department and planning commission as well as elected officials.
Neighbors can delay or block projects using the state’s 1970 Environmental Quality Act. It isn’t coincidental that California’s housing prices soared during the 1970s. Getting a building permit in San Francisco takes about three times as long as in the typical American metro.
There are more-direct costs, too: Local governments tack on hefty development fees, which run about three to four times as high in California as in the rest of the country. Politicians often attach conditions to projects requiring developers to pay workers “prevailing wages,” determined by local unions. This is one reason the cost of construction labor in California is about 20% higher than nationwide. Stringent building codes and energy-efficiency standards can add tens of thousands to the price of a house–even though low-flow appliances often cause people to use more water.
All told, it costs between $50,000 and $75,000 more to build a home in California than in the rest of the country. Building a low-income housing unit costs $332,000–about $80,000 more than the median home in Dallas or Phoenix.
. . .
Zoning is generally the biggest obstacle to development in coastal areas.
. . .
California’s housing policies are intrinsically regressive. Limiting the supply drives up home values in well-to-do coastal communities, while pricing everyone else out of the market.

For the full commentary, see:
Allysia Finley. “Why Housing Is Unaffordable in California; What could really help is deregulation, but residents aren’t likely to get it from Democratic lawmakers.” The Wall Street Journal (Sat., Sept. 30, 2017): A11.
(Note: ellipses added.)
(Note: the online version of the commentary has the date Sept. 29, 2017.)

“Vinyl Rose from the Ashes”

(p. A10) LODENICE, Czech Republic — He was a businessman, not a clairvoyant. Zdenek Pelc did not really foresee, a generation ago, that vinyl records would one day make a return from near extinction.
But he was smart enough to keep a vinyl record factory here, a relic of the Communist era, through all those years when albums gave way to CDs and then to iTunes and streaming, and to be ready when vinyl suddenly got hot again.
And that is why this village of 1,800, nestled in a lush furl of the Bohemian hills, improbably finds itself a world leader in the production of vinyl albums.
“I realized when I came to the company 33 years ago that vinyl would be finished one day,” said Mr. Pelc, 64, who now owns GZ Media and serves as president. “But I wanted our company to be the last one to stop making them.”
The trajectory of the company — and the village it once dominated — traces the Czech Republic’s transition to quirky capitalist colt from cranky Communist nag, all played to the kind of rock soundtrack that accompanies many modern Czech tales.
Instead of getting rid of the old equipment and moving CD-making machines into their space — as most music production companies around the world did in the late 1980s and early ’90s — Mr. Pelc kept only enough machines running to meet the dwindling demand, moving the rest into storage and cannibalizing their parts as needed.
“Frankly, if someone had told me back then that vinyl would return, I wouldn’t have believed it,” he said.
. . .
“Vinyl rose from the ashes,” Mr. Pelc said happily.
. . .
“From around 2005, the demand for vinyl grew steadily,” said Michael Sterba, GZ Media’s chief executive. “Then, it really took off in the last two or three years, like, whoosh.”
. . .
“Only an idiot thinks this can go on forever,” Mr. Sterba said. “Maybe making vinyl is a fashion that will disappear in a few years. Who knows? No one predicted this.”

For the full story, see:
RICK LYMAN. “LODENICE JOURNAL; Long-Playing Czech Company Rides a Resurgence to the Top.” The New York Times (Fri., AUG. 7, 2015): A10.
(Note: ellipses added.)
(Note: the online version of the story has the date AUG. 6, 2015, and has the title “LODENICE JOURNAL; Czech Company, Pressing Hits for Years on Vinyl, Finds It Has Become One.”)

Inventor’s Semiconductor Background Was Source of New, Safer Lithium Battery

(p. B1) SAN FRANCISCO — Mike Zimmerman likes to shock his guests by using a hammer to drive a nail through a solid polymer lithium metal battery.
Nothing happens — and that’s a good thing.
Mr. Zimmerman’s battery is a new spin on lithium-ion batteries, which are widely used in products from smartphones to cars. Today’s lithium-ion batteries, as anyone who has followed Samsung’s recent problems with flammable smartphones may know, can be ticking time bombs. The liquids in them can burst into flames if there is a short circuit of some sort. And driving a nail into one of them is definitely not recommended.
With that in mind, Mr. Zimmerman’s demonstration commands attention.
His Woburn, Mass., start-up, Ionic Materials, is at the cutting edge of an effort to design safer batteries. The company is working on “solid” lithium polymer batteries that greatly reduce their combustible nature.
A solid lithium polymer metal battery — when it arrives commercially — will also allow electronics designers to be more creative, because they will be able to use a plasticlike material (the polymer) that allows smaller and more flexible packaging and requires fewer complex safety mechanisms.
“My dream is to create the holy grail of solid batteries,” Mr. Zimmerman said.
After four years of development, he believes he is nearly there and hopes to begin manufacturing within the next two years. Ionic Materials is one of a new wave of academic and commercial research ef-(p. B4)forts in the United States, Europe and Asia to find safer battery technologies as consumers demand more performance from phones and cars.
. . .
Mr. Zimmerman’s background is in the world of semiconductors; he worked at Bell Labs and then a company called Quantum Leap Packaging. Several university researchers who have worked with the company believe that has lead him to a technology that will be more manufacturable than competing polymer and ceramic battery technologies now being explored.
“What is so intriguing about Mike and his folks is they are using known production techniques borrowed from the semiconductor packaging industry,” said Jay Whitacre, a Carnegie Mellon University physicist who was involved with Ionic Materials when it first started and who now is chief scientist at Aquion Energy, a maker of home storage and industrial batteries based in Mt. Pleasant, Pa.
The new progress has led a number of technologists in the field to believe that batteries may finally be getting out of their rut.
“We’re in a golden age of new chemistry development which probably hasn’t been seen in thirty or 40 years, since the last energy crisis,” said Paul Albertus, a program manager at the Department of Energy’s Advanced Research Projects Agency-Energy. “It’s a pretty exciting time to be developing energy storage technology.

For the full story, see:
JOHN MARKOFF. “Creating a Safer Phone Battery (This One Won’t Catch Fire).” The New York Times (Mon., DEC. 12, 2016): B1 & B4.
(Note: ellipsis added.)
(Note: the online version of the story has the date DEC. 11, 2016, and has the title “Designing a Safer Battery for Smartphones (That Won’t Catch Fire).”)

Costs Rise in Single-Payer Health Countries

(p. A25) As Democrats and other policy makers debate the merits of Senator Sanders’s proposal, here are a few important observations about international systems that they ought to consider.
First, a vanishingly small number of countries actually have single-payer systems. . . .
. . .
Some of the highest-rated international systems rely on private health insurers for most health care coverage — Germany’s, for example, is something like Obamacare exchanges for everyone, but significantly simpler and truly universal. The Netherlands and Switzerland have both moved recently to add more competition and flexibility to systems that were already built on the use of private insurers.
Second, single-payer countries have also failed to control rising health care costs. This is important, given that Mr. Sanders’s proposal was released without a cost estimate or financing plan. For historical reasons, many other countries started with lower levels of health care spending than we did. Several analyses have shown that this has almost nothing to do with higher administrative costs or corporate profits in the United States and almost everything to do with the higher cost of health care services and the higher salaries of providers here.
Although they started at a lower base — with, for example, doctors and nurses receiving lower salaries — countries around the world have all struggled with rising costs. From 1990 to 2012, the United States’ rate of health care cost growth was below that of many countries, including Japan and Britain. In 2015, the Organization for Economic Cooperation and Development warned that rising health care costs across all countries were unsustainable.behavior, more hotel rooms are available to individuals and families who need them most.”
Third, it is simply untrue that single-payer systems produce a better quality of care across the board.

For the full commentary, see:
LANHEE J. CHEN and MICAH WEINBERG. “‘Medicare for All’ Is No Miracle Cure.” The New York Times (Tues., Sept. 19, 2017): A25.
(Note: ellipses added.)
(Note: the online version of the commentary has the title “The Sanders Single-Payer Plan Is No Miracle Cure.”)

Regulations Reduce Health Care Quality and Increase Health Care Cost

(p. A15) There are two million home health aides in the U.S. They spend more time with the elderly and disabled than anyone else, and their skills are essential to their clients’ quality of life. Yet these aides are poorly trained, and their national median wage is only a smidgen more than $10 an hour.
The reason? State regulations–in particular, Nurse Practice Acts–require registered nurses to perform even routine home-care tasks like administering eyedrops. That duty might not require a nursing degree, but defenders of the current system say aides lack the proper training. “What if they put in the cat’s eyedrops instead?” a health-care consultant asked me. In another conversation, the CEO of a managed-care insurance company wrote off home-care aides as “minimum wage people.”
But aides could do more. With less regulation and better training, they could become as integral to health-care teams as doctors and nurses. That could improve the quality of care while saving buckets of money for everyone involved.
. . .
. . . the potential cost savings are considerable. There are 2.3 million Medicaid patients receiving long-term care at home. Imagine if even half of them replaced one hourlong nurse’s visit a month with a stop by a trained aide. Assuming the nurse makes $35 an hour and the aide $15, that’s an immediate savings of roughly $275 million a year.

For the full commentary, see:
Paul Osterman. “Why Home Care Costs Too Much; Regulations often require that nurses do simple tasks like administer eyedrops.” The Wall Street Journal (Weds., Sept. 13, 2017): A15.
(Note: ellipses added.)
(Note: the online version of the commentary has the date Sept. 12, 2017.)

The commentary, quoted above, is related to the author’s book:
Osterman, Paul. Who Will Care for Us? Long-Term Care and the Long-Term Workforce. New York: Russell Sage Foundation, 2017.

The “Grit” of the Successful Consists of “Passion and Perseverance”

(p. A11) Most people would think of John Irving as a gifted wordsmith. He is the author of best-selling novels celebrated for their Dickensian plots, including “The Cider House Rules” and “The World According to Garp.” But Mr. Irving has severe dyslexia, was a C-minus English student in high school and scored 475 out of 800 on the SAT verbal test. How, then, did he have such a remarkably successful career as a writer?
Angela Duckworth argues that the answer is “grit,” which she defines as a combination of passion and perseverance in the pursuit of a long-term goal. The author, a psychology professor at the University of Pennsylvania, has spent the past decade studying why some people have extraordinary success and others do not. “Grit” is a fascinating tour of the psychological research on success and also tells the stories of many gritty exemplars, . . .
. . .
Ms. Duckworth first realized the importance of grit as a teacher. Before she became an academic, she worked as a seventh-grade math teacher at a public school in New York. Some of her students were more inherently gifted with numbers than others. But not all of these capable students, to her surprise, got the best grades. Those who did weren’t always “math people”: For the most part, they were those who consistently invested more time and effort in their work.
Ms. Duckworth decided to become a research psychologist to figure out what explained their success. One of her first studies was of West Point cadets. Every year, West Point enrolls more than 1,000 students, but 20% of cadets drop out before graduation. Many quit in their first two months, during an intense training program known as Beast Barracks, or Beast. The most important factor in West Point admissions is the Whole Candidate Score, a composite measure of test scores, high-school rank, leadership potential and physical fitness. But Ms. Duckworth found that this score, which is essentially a measure of innate ability, did not predict who dropped out during Beast. She created her own “Grit Scale,” scored using cadets’ responses to statements like “I finish whatever I begin” or “New ideas and projects sometimes distract me from previous ones.” Those who scored highest on the Grit Scale were the most likely to make it to the end of Beast.
. . .
Grit may be defined by strenuous effort, but what drives that work, Ms. Duckworth finds, is passion, and a great service of Ms. Duckworth’s book is her down-to-earth definition of passion. To be gritty, an individual doesn’t need to have an obsessive infatuation with a goal. Rather, he needs to show “consistency over time.” The grittiest people have developed long-term goals and are constantly working toward them. “Enthusiasm is common,” she writes. “Endurance is rare.”

For the full review, see:

Emily Esfahani Smith. “BOOKSHELF; The Virtue of Hard Things; A study of Ivy League undergraduates showed that the smarter the students were, as measured by SAT scores, the less they persevered.” The Wall Street Journal (Weds., May 4, 2016): A11.

(Note: ellipses added.)
(Note: the online version of the review has the date May 3, 2016.)

The book under review, is:
Duckworth, Angela. Grit: The Power of Passion and Perseverance. New York: Scribner, 2016.

Venezuelan Communist Economy Continues to Collapse

EmptyShelvesVenezuela2017-09-11.jpg“Empty cases and shelves in a grocery store in Cumaná, Venezuela, last year.” Source of caption and photo: online version of the NYT article quoted and cited below.

(p. 6) CARACAS, Venezuela — Food shortages were already common in Venezuela, so Tabata Soler knew painfully well how to navigate the country’s black market stalls to get basics like eggs and sugar.

But then came a shortage she couldn’t fix: Suddenly, there was no propane gas for sale to do the cooking.
And so for several nights this summer, Ms. Soler prepared dinner above a makeshift fire of broken wooden crates set ablaze with kerosene to feed her extended family of 12.
“There was no other option,” said Ms. Soler, a 37-year-old nurse, while scouting again for gas for her stove. “We went back to the past where we cooked soup with firewood.”
Five months of political turmoil in Venezuela have brought waves of protesters into the streets, left more than 120 people dead and a set off a wide crackdown against dissent by the government, which many nations now consider a dictatorship.
An all-powerful assembly of loyalists of President Nicolás Maduro rules the country with few limits on its authority, vowing to pursue political opponents as traitors while it rewrites the Constitution in the government’s favor.
But as the government tries to stifle the opposition and regain a firm grip on the nation, the country’s economic collapse, nearing its fourth year, continues to gain steam, leaving the president, his loyalists and the country in an increasingly precarious position.
. . .
In one nine-day stretch in late July and early August, the price of the bolívar, the national currency, fell by half against the dollar on the black market, cutting earnings for people who make the minimum wage to the equivalent of just $5 per month.
. . .
“Bolívars are like ice cubes now,” said Daniel Lansberg-Rodriguez, who leads the Latin America practice at Greenmantle, a macroeconomic advising firm, and teaches at Northwestern’s Kellogg School of Management. “If you’re going to go to the fridge and take one, it’s something you have to use right now, because soon it’s going to be gone.”

For the full story, see:
ANA VANESSA HERRERO and NICHOLAS CASEY. “In Venezuela, That Empty Feeling.” The New York Times, First Section (Sun., SEPT. 3, 2017): 6.
(Note: ellipses added.)
(Note: the online version of the story has the date SEPT. 2, 2017, and has the title “In Venezuela, Cooking With Firewood as Currency Collapses.”)

Simple App Takes Entrepreneur from Rags to Riches

(p. B1) When Facebook bought WhatsApp for more than $19 billion in 2014, Jan Koum, a founder of the messaging company, arranged to sign a part of the deal outside the suburban social services center where he had once waited in line to collect food stamps.
Mr. Koum, like many in the tech industry, is an immigrant. He was a teenager when he and his mother moved to the San Francisco Bay Area in the early 1990s, in part to escape the anti-Semitic tide then sweeping his native Ukraine. As Mr. Koum later told Forbes, his mother worked as a babysitter and swept floors at a grocery store to survive in the new country; when she was found to have cancer, the family lived off her disability payments.
Tales of immigrant woe are not unusual in Silicon Valley. But Mr. Koum’s story carries greater resonance because his app has quietly become a mainstay of immigrant life. More than a billion people regularly use WhatsApp, which lets users send text messages and make phone calls free over the internet. The app is particularly popular in India, where it has more than 160 million users, as well as in Europe, South America and Africa.
. . .
(p. B7) One of the secrets to WhatsApp’s growth has been a focus on simplicity. The app is purposefully unflashy, and it does just a few things — texts, voice calls and video calls. As a result, it is supremely easy to use even for people who are neophytes to digital technology. This is one reason immigrants find it so powerful; it has given them access to a wider set of relatives who might have shunned the social networks that came before.
Adoption of WhatsApp often follows a curious pattern — older relatives often suggest it to younger ones, rather than the other way around.
“My aunt, who’s in her late 70s, was the one who really pushed me to get on it,” Ms. Reef said. Now, she said, she uses it nearly every day; lately she’s even gotten her children to use it.

For the full commentary, see:
Manjoo, Farhad. “STATE OF THE ART; A Shared Lifeline for Millions of Migrants.” The New York Times (Thurs., DEC. 22, 2016): B1 & B7.
(Note: eilipsis added.)
(Note: the online version of the commentary has the date DEC. 21, 2016, and has the title “STATE OF THE ART; For Millions of Immigrants, a Common Language: WhatsApp.”)