Key to Google: “Both Larry and Sergey Were Montessori Kids”

(p. 121) [Marissa Mayer] conceded that to an outsider, Google’s new-business process might indeed look strange. Google spun out projects like buckshot, blasting a spray and using tools and measurements to see what it hit. And sometimes it did try ideas that seemed ill suited or just plain odd. Finally she burst out with her version of the corporate Rosebud. “You can’t understand Google,” she said, “unless you know that both Larry and Sergey were Montessori kids.”
“Montessori” refers to schools based on the educational philosophy of Maria Montessori, an Italian physician born in 1870 who believed that children should be allowed the freedom to pursue what interested them.
(p. 122) “It’s really ingrained in their personalities,” she said. “To ask their own questions, do their own things. To disrespect authority. Do something because it makes sense, not because some authority figure told you. In Montessori school you go paint because you have something to express or you just want to do it that afternoon, not because the teacher said so. This is really baked into how Larry and Sergey approach problems. They’re always asking ‘Why should it be like that?’ It’s the way their brains were programmed early on.”

Source:
Levy, Steven. In the Plex: How Google Thinks, Works, and Shapes Our Lives. New York: Simon & Schuster, 2011.
(Note: bracketed name added.)

Why “Experts” Censor Their Views to Conform to the Consensus

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Source of book image: http://thesituationist.files.wordpress.com/2008/02/irving-janis-groupthink.jpg?w=197&h=290

(p. 5) In his classic 1972 book, “Groupthink,” Irving L. Janis, the Yale psychologist, explained how panels of experts could make colossal mistakes. People on these panels, he said, are forever worrying about their personal relevance and effectiveness, and feel that if they deviate too far from the consensus, they will not be given a serious role. They self-censor personal doubts about the emerging group consensus if they cannot express these doubts in a formal way that conforms with apparent assumptions held by the group.

For the full commentary, see:
ROBERT J. SHILLER. “ECONOMIC VIEW; Challenging the Crowd in Whispers, Not Shouts.” The New York Times, SundayBusiness Section (Sun., November 2, 2008): 5.
(Note: the online version of the commentary has the date November 1, 2008.)

The reference for the second, and last, edition of the Janis book, is:
Janis, Irving L. Groupthink: Psychological Studies of Policy Decisions and Fiascoes. 2nd (pb) ed. Boston, MA: Wadsworth Cengage Learning, 1982.

How to Win the Nobel Prize with Dyslexia

GreiderCarolDyslexicNobelPrizeWinner2013-08-10.jpg “HER TURN; Dr. Carol W. Greider is a researcher at Johns Hopkins.” Source of caption and photo: online version of the NYT interview quoted and cited below.

(p. D1) Q. Did you always want to be a biologist?

A. My parents were scientists. But I wasn’t the sort of child who did science fairs. One of the things I was thinking about today is that as a kid I had dyslexia. I had a lot of trouble in school and was put into remedial classes. I thought that I was stupid.
Q. That must have hurt.
A. Sure. Yes. It was hard to overcome (p. D3) that. I kept thinking of ways to compensate. I learned to memorize things very well because I just couldn’t spell words. So later when I got to take classes like chemistry and anatomy where I had to memorize things, it turned out I was very good at that.
I never planned a career. I had these blinders on that got me through a lot of things that might have been obstacles. I just went forward. It’s a skill that I had early on that must have been adaptive. I enjoyed biology in high school and that brought me to a research lab at U.C. Santa Barbara. I loved doing experiments and I had fun with them. I realized this kind of problem-solving fit my intellectual style. So in order to continue having fun, I decided to go to graduate school at Berkeley. It was there that I went to Liz Blackburn’s lab, where telomeres were being studied.

For the full interview, see:
CLAUDIA DREIFUS. “A CONVERSATION WITH CAROL W. GREIDER; On Winning a Nobel Prize in Science.” The New York Times (Tues., October 13, 2009): D1 & D3.
(Note: bold in original; questions capitalized as in print version.)
(Note: the online version of the interview has the date October 12, 2009.)

New Technologies Often Are Feared at First

(p. 4) It is hard to think of a technology that wasn’t feared when it was introduced. In his Atlantic article, Mr. Carr says that Socrates feared the impact that writing would have on man’s ability to think. The advent of the printing press summoned similar fears. It wouldn’t be the last time.
When Hewlett-Packard invented the HP-35, the first hand-held scientific calculator, in 1972, the device was banned from some engineering classrooms. Professors feared that engineers would use it as a crutch, that they would no longer understand the relationships that either penciled calculations or a slide rule somehow provided for proficient scientific thought.
But the HP-35 hardly stultified engineering skills. Instead, in the last 36 years those engineers have brought us iPods, cellphones, high-definition TV and, yes, Google and Twitter. It freed engineers from wasting time on mundane tasks so they could spend more time creating.
Many technological advances have that effect. Take tax software, for instance. The tedious job of filing a tax return no longer requires several evenings, but just a few hours. It gives us time for more productive activities.

For the full commentary, see:
DAMON DARLIN . “PING; Technology Doesn’t Dumb Us Down. It Frees Our Minds.” The New York Times, SundayBusiness Section (Sun., September 21, 2008): 4.
(Note: the online version of the commentary has the date September 20, 2008.)

“A Jigger of Asperger’s in the Mix”

(p. 11) Page was not a social animal– people who talked to him often wondered if there were a jigger of Asperger’s in the mix– and could unnerve people by simply not talking. But when he did speak, more often than not (p. 12) he would come out with ideas that bordered on the fantastic.

Source:
Levy, Steven. In the Plex: How Google Thinks, Works, and Shapes Our Lives. New York: Simon & Schuster, 2011.

Ignoring Einstein’s Mistakes by Deifying Him, Makes Us Forget His Struggles

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Source of book image: http://ecx.images-amazon.com/images/I/41zyL4LVYxL.jpg

(p. A13) Mr. Ohanian finds that four out of five of the seminal papers that Einstein produced in the so-called “miracle year” of 1905, when he was working as a patent inspector in Zurich, were “infested with flaws.”
. . .
. . . he notes Einstein’s errors for a purpose, showing us why his achievement was all the greater for them.
In this Mr. Ohanian provides a useful corrective, for there is a tendency, even today, to deify Einstein and other men of genius, treating them as if they were immortal gods. Einstein himself objected to the practice even as he reveled in his fame. “It is not fair,” he once observed, “to select a few individuals for boundless admiration and to attribute superhuman powers of mind and of character to them.” In doing so, ironically, we make less of the person, not more, forgetting and simplifying their struggle.
. . .
. . . Einstein’s ability to make use of his mistakes as “stepping stones and shortcuts” was central to his success, in Mr. Ohanian’s view. To see Einstein’s wanderings not as the strides of a god-like genius but as the steps and missteps of a man — fallible and imperfect — does not diminish our respect for him but rather enhances it.

For the full review, see:
McMahon, Darrin M. “BOOKSHELF; Great and Imperfect.” The Wall Street Journal (Fri., September 5, 2008): A13.
(Note: ellipses added.)

The book under review is:
Ohanian, Hans C. Einstein’s Mistakes: The Human Failings of Genius. New York: W. W. Norton & Company, 2008.

Office Workers Switch Tasks Every 11 Minutes and Take 25 Minutes to Return to Original Task

(p. 12) As economics students know, switching involves costs. But how much? When a consumer switches banks, or a company switches suppliers, it’s relatively easy to count the added expense of the hassle of change. When your brain is switching tasks, the cost is harder to quantify.
There have been a few efforts to do so: Gloria Mark of the University of California, Irvine, found that a typical office worker gets only 11 minutes between each interruption, while it takes an average of 25 minutes to return to the original task after an interruption. But there has been scant research on the quality of work done during these periods of rapid toggling.

For the full commentary, see:
BOB SULLIVAN and HUGH THOMPSON. “GRAY MATTER; Brain, Interrupted.” The New York Times, SundayReview Section (Sun., May 5, 2013): 12.
(Note: the online version of the commentary has the date May 3, 2013.)

The Gloria Mark paper referred to in the commentary is:
Mark, Gloria, Victor M. Gonzalez, and Justin Harris. “No Task Left Behind? Examining the Nature of Fragmented Work.” Proceedings of ACM CHI’05, Portland, OR, (April 2-7, 2005): 321-30.

Another relevant Gloria Mark paper is:
Mark, Gloria, Daniela Gudith, and Ulrich Kloecke. “The Cost of Interrupted Work: More Speed and Stress.” Proceeding of the Twenty-sixth Annual SIGCHI Conference on Human Factors in Computing Systems (CHI’08), Florence, Italy, ACM Press (2008): 107-10.

The Eccentric History of How Bureaucratic Paper-Pushing Drives Clerks Crazy

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Source of book image: http://d.gr-assets.com/books/1360928417l/15904345.jpg

(p. C4) If paperwork studies have an unofficial standard-bearer and theoretician, it’s Mr. Kafka. In “The Demon of Writing” he lays out a concise if eccentric intellectual history of people’s relationship with the paperwork that governs (and gums up) so many aspects of modern life. The rise of modern bureaucracy is a well-established topic in sociology and political science, where it is often related as a tale of increasing order and rationality. But the paper’s-eye view championed by Mr. Kafka tells a more chaotic story of things going wrong, or at least getting seriously messy.

It’s an idea that makes perfect sense to any modern cubicle dweller whose overflowing desk stands as a rebuke to the utopian promise of the paperless office. But Mr. Kafka traces the modern age of paperwork to the French Revolution and the Declaration of the Rights of Man, which guaranteed citizens the right to request a full accounting of the government. An explosion of paper followed, along with jokes, gripes and tirades against the indignity of rule by paper-pushing clerks, a fair number of whom, judging from the stories in Mr. Kafka’s book, went mad.

For the full story, see:
JENNIFER SCHUESSLER. “The Paper Trail Through History.” The New York Times (Mon., December 17, 2012): C1 & C4.
(Note: the online version of the story has the date December 16, 2012.)

Kafka’s book, mentioned above, is:
Kafka, Ben. The Demon of Writing: Powers and Failures of Paperwork. Cambridge, Mass.: Zone Books, 2012.

KafkaBenAuthor2013-05-13.jpg “Ben Kafka, author of “The Demon of Writing: Powers and Failures of Paperwork.”” Source of caption and photo: online version of the NYT article quoted and cited above.

We Worry Most About What We Cannot Control

(p. D7) Studies have compared Americans’ perceived ranking of dangers with the rankings of real dangers, measured either by actual accident figures or by estimated numbers of averted accidents. It turns out that we exaggerate the risks of events that are beyond our control, that cause many deaths at once or that kill in spectacular ways — crazy gunmen, terrorists, plane crashes, nuclear radiation, genetically modified crops. At the same time, we underestimate the risks of events that we can control (“That would never happen to me — I’m careful”) and of events that kill just one person in a mundane way.

For the full commentary, see:
JARED DIAMOND. “ESSAY; That Daily Shower Can Be a Killer.” The New York Times (Tues., January 28, 2013): D1 & D7.
(Note: the online version of the commentary has the date January 28, 2013.)

Academia Rejected Maslow’s Humanistic Psychology

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Source of book image: http://www.harpercollins.com/harperimages/isbn/large/9/9780061834769.jpg

(p. 23) Abraham Maslow, humanistic psychology’s founding father, rejected the atomistic approaches of psychoanalysis and behaviorism that dominated the first half of the 20th century. He strove to develop a psychology that provided “a fuller, though still scientific, treatment of the individual” and understood the potential for growth as innate. His ideas got their most welcome reception from industrial management, to which Maslow retreated when academia failed to roll out the red carpet. But Grogan eloquently insists that humanistic psychology subtly revolutionized Americans’ conception of the self and the role of therapy, and asserts that current trends in the field, like positive psychology, owe the theory a debt they have been reluctant to pay.

For the full review, see:
MEGAN BUSKEY. “Nonfiction Chronicle.” The New York Times Book Review (Sun., March 31, 2013): 23.
(Note: the online version of the review has the date March 29, 2013.)

The book under review:
Grogan, Jessica. Encountering America: Humanistic Psychology, Sixties Culture, and the Shaping of the Modern Self. New York: Harper Perennial, 2012.

Entrepreneur Ping Fu Learned the Resilience of Bamboo

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Source of book image: online version of the WSJ review quoted and cited below.

(p. A11) The history of American business is full of immigrant success stories–of men and women who flee poverty and oppression in their home countries, arrive on our shores with only pennies in their pockets, and go on to build companies that generate wealth, create jobs, and provide innovative products and services.

Count among them Ping Fu, the Chinese-born chief executive of the high-tech company Geomagic, which provides 3D-imaging for such modern-day miracles as customized prosthetic limbs. If your child wears orthodontic braces, chances are that they were designed for his teeth with the help of Geomagic technology. Ms. Fu founded the company in 1997, 13 years after arriving in San Francisco with $80 in her purse and three English phrases in her vocabulary: “hello,” “thank you” and “help.”
. . .
In the U.S., Ms. Fu worked as a maid, a waitress and a baby sitter while learning English and studying computer science. She eventually landed at Bell Labs in Illinois before striking out on her own. “I was a reluctant and unlikely entrepreneur,” she writes. In China, “I had been hardwired to think that money was evil, and traumatized as a child because of my family’s success.” Encouraged by her Shanghai Papa to follow in the family’s entrepreneurial tradition, she and her then-husband launched Geomagic. In her book, she traces the challenges she faced in building a company–obtaining funding, winning customers, managing a growing staff of professionals.
Ms. Fu’s life story raises a core question about the development of the human psyche: Why is it that, confronted with the kind of horrors that Ms. Fu experienced as a child, some survivors succeed in later life while others fail, overcome by the trials they endured?
Ms. Fu credits the tranquil, happy childhood she experienced for the first eight years of her life. She also points to the Taoist teachings of her Shanghai Papa, who taught her to admire the flexible nature of the bamboo trees that grew in the family garden. Bamboo, he told her, “suggests resilience, meaning that we have the ability to bounce back from even the most difficult times.”

For the full review, see:
MELANIE KIRKPATRICK. “BOOKSHELF; The Art Of Resilience; Ping Fu endured gang-rape and political prison in China before arriving on our shores and founding her own high-tech firm.” The Wall Street Journal (Weds., January 9, 2013): D7.
(Note: ellipsis added.)
(Note: the online version of the review has the date January 8, 2013.)

The book under review is:
Fu, Ping. Bend, Not Break: A Life in Two Worlds. New York: Portfolio, 2012.