To Succeed in the Car Business, It Helps if You Care about Cars

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Source of book image: online version of the WSJ review quoted and cited below.

(p. B1) . . . , General Motors embarked on a series of initiatives to overcome both the perception and reality of the growing import threat. The 1950s and ’60s marked the decline of the “product guy” at GM and the ascendancy of “professional management,” often individuals with a strong financial background.

It’s not that senior GM management disliked cars. It was more an atmosphere of “benign neglect,” a generalized consensus that we were, after all, primarily in the business of making money, and cars were merely a transitory form of money: put a certain quantity in at the front end, transform it into vehicles, and sell them for more money at the other (p. B12) end. The company cared about “the other two ends”–minimizing cost and maximizing revenue–but assumed that customer desire for the product was a given.
Responsibility for creation of the right product was delegated to lower levels in the organization, often to people with little understanding of quality design or great driving characteristics. I maintain that without a passionate focus on great products from the top of the company on down, the “low cost” part will be assured but the “high revenue” part won’t happen, just as it didn’t at GM for so many years.

For the full excerpt, see:
Bob Lutz. “Japan’s Advantage and How the Cadillac Lost Its Shine.” The Wall Street Journal (Mon., JUNE 13, 2011): B1 & B12.
(Note: ellipsis added.)

The excerpt is excerpted from:
Lutz, Bob. Car Guys Vs. Bean Counters: The Battle for the Soul of American Business. New York: Portfolio, 2011.

Refuting Claims of Bread Adulteration

(p. 67) . . . : The Nature of Bread, Honestly and Dishonestly Made, by Joseph Manning, M.D., . . . reported that it was common for bakers to add bean meal, chalk, white lead, slaked lime, and bone ash to every loaf they made.

These assertions are routinely reported as fact, even though it was demonstrated pretty conclusively over seventy years ago by Frederick A. Filby, in his classic work Food Adulteration (1934), that the claims could not possibly be true. Filby took the interesting and obvious step of baking loaves of bread using the accused adulterants in the manner and proportions described. In every case but one the bread was either as hard as (p. 68) concrete or failed to set at all, and nearly all the loaves smelled or tasted disgusting. Several needed more baking time than conventional loaves and so were actually more expensive to produce. Not one of the adulterated loaves was edible.

Source:
Bryson, Bill. At Home: A Short History of Private Life. New York: Doubleday, 2010.
(Note: ellipses added; italics in original.)

Capitalism Was Not Inevitable

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Source of book image:
http://ecx.images-amazon.com/images/I/519PfT2oUtL.jpg

(p. 15) What is the nature of capitalism? For Joseph Schumpeter, the Austrian-born economist whose writings have acquired a special relevance in the past year or two, this most modern of economic systems “incessantly revolutionizes the economic structure from within, incessantly destroying the old one, incessantly creating a new one.” Capitalism, Schumpeter proclaimed, cannot stand still; it is a system driven by waves of entrepreneurial innovation, or what he memorably described as a “perennial gale of creative destruction.”

Schumpeter died in 1950, but his ghost looms large over Joyce Appleby’s splendid new account of the “relentless revolution” unleashed by capitalism from the 16th century onward. Appleby, a distinguished historian who has dedicated her career to studying the origins of capitalism in the Anglo-American world, here broadens her scope to take in the global history of capitalism in all its creative — and destructive — glory.
She begins “The Relentless Revolution” by noting that the rise of the economic system we call capitalism was in many ways improbable. It was, she rightly observes, “a startling departure from the norms that had prevailed for 4,000 years,” signaling the arrival of a new mentality, one that permitted private investors to pursue profits at the expense of older values and customs.
In viewing capitalism as an extension of a culture unique to a particular time and place, Appleby is understandably contemptuous of those who posit, in the spirit of Adam Smith, that capitalism was a natural outgrowth of human nature. She is equally scornful of those who believe that its emergence was in any way inevitable or inexorable.
. . .
. . . , she captures how a new generation of now forgotten economic writers active long before Adam Smith built a case “that the elements in any economy were negotiable and fluid, the exact opposite of the stasis so long desired.” This was a revolution of the mind, not machines, and it ushered in profound changes in how people viewed everything from usury to joint stock companies. As she bluntly concludes, “there can be no capitalism . . . without a culture of capitalism.”
. . .
The individual entrepreneur is at the center of her analysis, and her book offers thumbnail sketches of British innovators from James Watt to Josiah Wedgwood. She continues on to the United States and Germany, giving readers a whirlwind tour of the lives and achievements of a host of men whom she calls “industrial leviathans” — Vanderbilt, Rockefeller and Carnegie in the United States; Thyssen, Siemens and Zeiss in Germany. All created new industries while destroying old ones.

For the full review, see:
STEPHEN MIHM. “Capitalist Chameleon.” The New York Times Book Review (Sun., January 24, 2010): 15.
(Note: ellipses added except for the one in the “there can be no capitalism . . . without a culture of capitalism” quote.)
(Note: the online version of the review is dated January 22, 2010.)

Book under review:
Appleby, Joyce. The Relentless Revolution: A History of Capitalism. New York: W. W. Norton & Company, 2010.

Resistance to New Technology

(p. 59) . . . , not everyone was happy with the loss of open hearths. Many people missed the drifting smoke and were convinced they had been healthier when kept “well kippered in wood smoke,” as one observer put it. As late as 1577, a William Harrison insisted that in the days of open fires our heads did never ake.” Smoke in the roof space discouraged nesting birds and was believed to strengthen timbers. Above all, people complained that they weren’t nearly as warm as before, which was true. Because fireplaces were so inefficient, they were constantly enlarged. Some became so enormous that they were built with benches in them, letting people sit inside the fireplace, almost the only place in the house where they could be really warm.

Source:
Bryson, Bill. At Home: A Short History of Private Life. New York: Doubleday, 2010.
(Note: ellipsis added.)

Medieval Pollution

(p. 58) One thing that did not escape notice in medieval times was that nearly all the space above head height was unusable because it was so generally filled with smoke. An open hearth had certain clear advantages–it radiated heat in all directions and allowed people to sit around it on all four sides–but it was also like having a permanent bonfire in the middle of one’s living room. Smoke went wherever passing drafts directed it–and with many people coming and going, and all the windows glassless, every passing gust must have brought somebody a faceful of smoke–or otherwise rose up to the ceiling and hung thickly until it leaked out a hole in the roof.

Source:
Bryson, Bill. At Home: A Short History of Private Life. New York: Doubleday, 2010.

“People Condemned to Short Lives and Chronic Hardship Are Perhaps Unlikely to Worry Overmuch about Decor”

If “necessity is the mother of invention,” then why did it take so long for someone to invent the louvered slats mentioned at the end of this passage?

(p. 55) In even the best homes comfort was in short supply. It really is extraordinary how long it took people to achieve even the most elemental levels of comfort. There was one good reason for it: life was tough. Throughout the Middle Ages, a good deal of every life was devoted simply to surviving. Famine was common. The medieval world was a world without reserves; when harvests were poor, as they were about one year in four on average, hunger was immediate. When crops failed altogether, starvation inevitably followed. England suffered especially catastrophic harvests in 1272, 1277, 1283, 1292, and 1311, and then an unrelievedly murderous stretch from 1315 to 1319. And this was of course on top of plagues and other illnesses that swept away millions. People condemned to short lives and chronic hardship are perhaps unlikely to worry overmuch about decor. But even allowing for all that, there was just a great, strange slowness to strive for even modest levels of comfort. Roof holes, for instance, let smoke escape, but they also let in rain and drafts until somebody finally, belatedly invented a lantern structure with louvered slats that allowed smoke to escape but kept out rain, birds, and wind. It was a marvelous invention, but by the time it (p. 56) was thought of, in the fourteenth century, chimneys were already coming in and louvered caps were not needed.

Source:
Bryson, Bill. At Home: A Short History of Private Life. New York: Doubleday, 2010.

“If We Can’t Win on Quality, We Shouldn’t Win at All”

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Source of book image: online version of the WSJ review quoted and cited below.

(p. A13) At the tail end of the 1990s dot-com boom, Douglas Edwards took a gamble: He left his marketing job at an old-media company, taking a $25,000 salary cut to start work at a small, little-known Internet concern in its second year of operation. That his new employer was losing money and burning through venture capital went without saying. But unlike the footloose 20-somethings who usually populated Silicon Valley start-ups, Mr. Edwards had little margin to bet wrong; he was 41, with a mortgage, three children and a worried wife. He hoped he could get his old job back if the company ran out of money.

. . .
Mr. Edwards came to his job as a subscriber to the conventional wisdom. In an early presentation to cofounder Larry Page and others, Mr. Edwards unwisely declared that only marketing, not technology, could set Google apart. “In a world where all search engines are equal,” he asserted, “we’ll need to rely on branding to differentiate us from our competitors.”
The room became quiet. Then Mr. Page spoke up. “If we can’t win on quality,” he said, “we shouldn’t win at all.”

For the full review, see:
DAVID A. PRICE. “BOOKSHELF; How Google Got Going; Branding, shmanding, a marketer was told. ‘If we can’t win on quality,’ Larry Page said, ‘we shouldn’t win at all.'” The Wall Street Journal (Tues., July 12, 2011): A13.
(Note: ellipsis added.)

Book being reviewed:
Edwards, Douglas. I’m Feeling Lucky: The Confessions of Google Employee Number 59. New York: Houghton Mifflin Harcourt Publishing Co., 2011.

Medieval Halls of the Rich Incubated Plague in a Nest of “Filth Unmentionable”

(p. 51) In even the best houses, floors were generally just bare earth strewn with rushes, harboring “spittle and vomit and urine of dogs and men, beer that hath been cast forth and remnants of fishes and other filth unmentionable,” as the Dutch theologian and traveler Desiderius Erasmus rather crisply summarized in 1524. New layers of rushes were laid down twice a year normally, but the old accretions were seldom removed, so that, Erasmus added glumly, “the substratum may be unmolested for twenty years.” The floors were in effect a very large nest, much appreciated by insects and furtive rodents, and a perfect incubator for plague. Yet a deep pile of flooring was generally a sign of prestige. It was common among the French to say of a rich man that he was “waist deep in straw.”

Source:
Bryson, Bill. At Home: A Short History of Private Life. New York: Doubleday, 2010.

Medieval Halls Did Not Conduce to Comfort or to Observing Modern Proprieties

Practically all living, awake or asleep, was done in this single large, mostly bare, always smoky chamber. Servants and family ate, dressed, and slept together–“a custom which conduced neither to comfort nor the observance of the proprieties,” as J. Alfred Gotch noted with a certain clear absence of comfort himself in his classic book The Growth of the English House (1909). Through the whole of the medieval period, till well Into the fifteenth century the hall effectively was the house, so much so that it became the convention to give its name to the entire dwelling, as in Hardwlck Hall or Toad Hall.

Source:
Bryson, Bill. At Home: A Short History of Private Life. New York: Doubleday, 2010.
(Note: italics in original.)

“We Are All Dutchmen Now”

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Source of the book image: http://yalepress.yale.edu/images/full13/9780300115475.jpg

(p. A15) Samuel Pufendorf, a 17th-century German historian, described the English people as “having been ­always inclined to rebellion and intestine commotion.” But England’s regime change in 1688–soon called “glorious”–was a revolution with a difference. Instead of overthrowing the existing order in violent upheaval, it put “government upon its ancient and proper basis, which the measures of a mad bigot had almost ­destroyed.” The “mad bigot” was, in this case, James II, the Stuart king (and a Catholic) who was deposed in ­favor of William of Orange, a Protestant from the Dutch Republic. Edmund Burke famously contrasted England’s balance of change and continuity in 1688 with the ­ferocity in France a century later.

In “1688: The First Modern Revolution,” Steve Pincus challenges this received account to argue that the ­Glorious Revolution marked a much greater break with history than Burke realized–and proved to be an ­emblem of the West’s future. James II, Mr. Pincus notes, sought to extend state power at the expense of Parliament and the privileges of local communities. James’s adversaries preferred the dynamism of commerce; they believed that wealth sprang from the limitless striving of human endeavor rather than the finite availability of land. France under Louis XIV provided James with a pattern for absolutism; the Dutch Republic provided his opponents with a commercial ideal. The Glorious ­Revolution is often seen as a clash ­between ­”popery”–the term for authoritarian ­Catholicism–and ­ancient English liberties. But Mr. Pincus persuasively describes it as the collision of two ideas about the state in society. In a sense, he implies, we are all Dutchmen now.

For the full review, see:
WILLIAM ANTHONY HAY. “Going Dutch; When a dynamic commercial ideal won out over centralized power.” The Wall Street Journal (Tues., September 1, 2011): A15.
(Note: the online version of the review is dated AUGUST 31, 2009.)

The book under review is:
Pincus, Steve. 1688: The First Modern Revolution. New Haven, CT: Yale, 2009.

An alternative view is presented in a a book by Lisa Jardine (reference below). She argues that William of Orange was more interested in grabbing power than in promoting liberty. Her view is persuasively disputed in the following review by Andrew Roberts:
ANDREW ROBERTS. “A New William The Conqueror.” The Wall Street Journal (Thurs., August 28, 2008): A13.

The Jardine book is:
Jardine, Lisa. Going Dutch: How England Plundered Holland’s Glory. New York: HarperCollins Publishers, 2008.

38 Theories Why Humans Became Sedentary

(p. 36) . . . if people didn’t settle down to take up farming, why then did they embark on this entirely new way of living? We have no idea–or actually, we have lots of ideas, but we don’t know if any of them are right. According to the historian Felipe Fernández-Armesto, at least thirty-eight theories have been put forward to explain why people took to living in communities: that they were driven to it by climatic change, or by a wish to stay near their dead, or by a powerful desire to brew and drink beer, which could only be indulged by staying in one place. One theory, evidently seriously suggested (Jane Jacobs cites It In her landmark work of 1969, The Economy of Cities), was that “fortuitous showers” of cosmic rays caused mutations in grasses that made them suddenly attractive as a food source. The short answer is that no one knows why agriculture developed as it did.

Making food out of plants is hard work. The conversion of wheat, rice, corn, millet, barley, and other grasses into staple foodstuffs is one of the great achievements of human history, but also one of the more unexpected ones.

Source:
Bryson, Bill. At Home: A Short History of Private Life. New York: Doubleday, 2010.
(Note: italics in original; ellipsis added.)