Category: Books

Raghuram Rajan on the Current Economic Downturn and the Subprime Mortgage Mess

 

       “Traders in the oil futures pit of the New York Mercantile Exchange on Tuesday” (January 22. 2008).  Source of caption and photo:  online version of the NYT commentary quoted and cited below. 

 

Raghuram Rajan is mentioned in the article quoted below.  I first ran across him as the co-author of a book that was billed as applying Schumpeterian ideas of creative destruction to issues of economic growth and development. 

Then, at the American Economic Association meetings in New Orleans in early January, I was on my way to a History of Economics Society reception, when I stumbled by chance into a modest reception in which Rajan was giving an informal speech on the subprime mortgage crisis.

It was such an interesting presentation, that I ended up totally missing the History of Economics Society reception.  Rajan argued that the main problem was one of misguided incentives.  Bonuses at top investment firms like Merrrill Lynch and JPMorgan Chase, are supposed to go to those whose investments produce high returns, with modest risks.  The problem with the complicated securities based on the subprime mortgages was that they produced high returns, but the risks were actually also fairly high.  The high-flying investors probably had some knowledge of this, but the public did not.  In most years the investors could invest in the high return, but high risk, securities, and collect huge bonuses.  But now the chickens have come home to roost.

Rajan suggested that the answer would be a change in the way in which the traders are given bonuses.  Instead of handing them out annually, let them become vested only after observing the investment’s track record for several years.  If the investment goes south before the bonus is vested, the trader does not get the bonus.  This would provide an incentive and reward for those who accurately accessed the risk of their investments. 

 

(p. A1)  . . . , Wall Street hasn’t yet come clean. Even after last week, when JPMorgan Chase and Wells Fargo announced big losses in their consumer credit businesses, financial service firms have still probably gone public with less than half of their mortgage-related losses, according to Moody’s Economy.com. They’re not being dishonest; they just haven’t untangled all of their complex investments.

“Part of the big uncertainty,” Raghuram G. Rajan, former chief economist at the International Monetary Fund, said, “is where the bodies are buried.”

As Mr. Rajan pointed out, this situation is more severe than the crisis involving Long Term Capital Management in the late 1990s. That was a case in which a limited set of bad investments, largely at one firm, had the potential to drive down the value of other firms’ holdings in the short term. Those firms then might have stopped lending money because they no longer had the capital to do so. But their own balance sheets were largely healthy.

This time, the firms are facing real losses, which will almost certainly curtail lending, and economic growth, this year.

 

For the full commentary, see: 

DAVID LEONHARDT.  “ECONOMIC SCENE; Worries That the Good Times Were Mostly a Mirage.”  The New York Times  (Weds., January 23, 2008):  A1 & A23.

(Note:  ellipsis added.)

 

The Schumpeterian book co-authored by Rajan, is:

Rajan, Raghuram G., and Luigi Zingales.  Saving Capitalism from the Capitalists:  Unleashing the Power of Financial Markets to Create Wealth and Spread Opportunity.  New York:  Crown, 2003.

 

Free Market Can Provide Better, Cheaper Health Care

 

   "Eve Linney, 5, who had an infected finger, went with her family last week to a walk-in clinic at a Duane Reade drugstore on Broadway in Manhattan. Her father, John, is at the counter."  Source of caption and photo:  online version of the NYT article quoted and cited below.  

 

Clayton Christensen and co-authors in Seeing What’s Next, make a plausible case for the improvement of health care through disruptive innovation.  A key aspect of their vision is the increasing role of nurse-practitioners in taking on increasingly routinized tasks, a development they see as generally both effective, and cost-efficient.

The article excerpted below suggests that this trend is promising, if it does not get killed by the government, and by organized medical doctors protecting their turf from competition.

 

(p. A1)  The concept has been called urgent care “lite”:  Patients who are tired of waiting days to see a doctor for bronchitis, pinkeye or a sprained ankle can instead walk into a nearby drugstore and, at lower cost, with brief waits, see a doctor or a nurse and then fill a prescription on the spot.

With demand for primary care doctors surpassing the supply in many parts of the country, the number of these retail clinics in drugstores has exploded over the past two years, and several companies operating them are now aggressively seeking to open clinics in New York City. 

. . .

More than 700 clinics are operating across the country at chain stores including Wal-Mart, CVS, Walgreens and Duane Reade.

New York State regulators are investigating the business relationships between drugstore companies and medical providers to determine whether the clinics are being used improperly to increase business or steer patients to the pharmacies in which the clinics are located.

And doctors’ groups, whose members stand to lose business from the clinics, are citing concerns about standards of care, safety and hygiene, and they have urged the federal and state governments to step in to more rigorously regulate the new businesses.

. . .

(p. A16)  Patients, however, have flocked to the clinics, according to a new industry group, the Convenient Care Association.

“I think it’s great you don’t have to make an appointment. That could take weeks,” said Ezequiel Strachan, 33, who lives in Manhattan and walked into the clinic at the Duane Reade store at 50th Street and Broadway on a recent morning for treatment of a sore throat. “People here value their time a lot.”

The average waiting time for an exam at such clinics nationwide is 15 to 25 minutes, according to the Convenient Care Association.

The association estimated that 70 percent of clinic patients have health insurance and are using the clinics because of convenience. For them, costs may not be much different from those at doctors’ offices, because the same insurance co-payments apply. But uninsured patients could reap substantial savings.

In New York City, one in five residents lacks a regular doctor and one in six is uninsured, according to a recent survey by the city’s Department of Health and Mental Hygiene, and overcrowded emergency rooms are often their first resort for routine care.

. . .

MinuteClinic officials insisted that there was nothing improper in the relationships between providers and the drugstores and that medical care is not being compromised.

“We are transparent with regulators,” said Michael C. Howe, the chief executive of MinuteClinic, which is based in Minneapolis and operates more than 200 clinics nationwide. using the motto “You’re Sick, We’re Quick.”

Mr. Howe said the concerns of doctors’ groups and other critics “are being raised by voices of people who have not really studied the model.”

Preliminary data from a two-year study of claims from MinuteClinic by a Minnesota health maintenance organization, HealthPartners, which was released to The Minneapolis Star Tribune in July, showed that each visit to the retail clinic cost an average of $18 less than a visit to other primary-care clinics, but that pharmacy costs were $4 higher per patient.

Duane Reade, New York City’s largest drugstore chain, which opened four clinics in Manhattan in May, plans to open as many as 60 more across the city in the next 18 months. A key difference at the Duane Reade clinics is that they use doctors, while nurse practitioners and physician assistants typically provide the care at most retail clinics.

 

For the full story, see:

SARAH KERSHAW.  "Tired of Waiting for a Doctor?  Try the Drugstore."  The New York Times  (Thurs., . August 23, 2007):  A1 & A16.

(Note:  the title of the online version is "Drugstore Clinics Spread, and Scrutiny Grows."  Ellipses added.)

 

   "Dr. Maggie Bertisch saw Eve while her mother, Claire, waited."  Source of caption and photo:  online version of the NYT article quoted and cited above.  

 

Scientists at Private Firms Publish More Research Than Expected

 

KealeyTerence.jpg   Dr. Terence Kealey is currently Vice-Chancellor at England’s only private university, the University of Buckingham.  Source of photo:  http://www.buckingham.ac.uk/publicity/academics/vc.html

 

Terence Kealey argues that science would be better done if it were all privately done, without government support.  As you might expect, Kealey has not won any popularity contests among those receiving government support. 

At the January American Economic Association (AEA) meetings in New Orleans, I heard a paper by Belenzon and Patacconi that presented evidence that scientists at private firms publish more research than Belenzon and Patacconi had expected to find.

Sounds like a bit of grist for Kealey’s mill?

 

The reference to the AEA paper is:

Belenzon, Sharon, and Andrea Patacconi. "Firm Size and Innovation: Evidence from European Panel Data." Presented at meetings of the American Economic Association. New Orleans, Jan., 4, 2008.

 

The reference to Kealey’s book is:

Kealey, Terence. The Economic Laws of Scientific Research. New York: St. Martin’s Press, 1996.

 

More Choice Produces More Happiness

 

ModernizationCulturalChangeAndDemocracyBK.jpg   Source of book image:  http://www.cambridge.org/catalogue/catalogue.asp?isbn=0521846951

 

At the AEA meetings in New Orleans I heard an excellent luncheon address on entrepreneurship by R. Glenn Hubbard, the former chair of Bush’s Council of Economic Advisers, and the current Dean of the Columbia Business School.

My ears especially perked up near the end, when he mentioned some survey research that showed that people have higher job satisfaction when they have more choice.  He thought that this suggested that a society with more entrepreneurs would be one with higher job satisfaction, and suggested further, that this was a topic begging for further research.

The printed version of his talk, that he graciously sent me, does not have any full references to the survey research.  But I’ve done some digging, and think that it’s highly likely that he’s referring to the extensive research of Ronald Inglehart and his colleagues. 

I’m going to look into this more.  In the meantime, an image of one of Inglehart’s most recent books appears above, and a relevant quote from that book appears below.

 

(p. 288)  As we demonstrated in Chapter 6, opportunities for making autonomous choices are closely linked with human happiness.  This association holds true in a systematic way that operates across cultures:  in all cultural zones, societies that offer their people more room for choice produce higher levels of overall life satisfaction and happiness.  A society’s level of subjective well-being is a strong indicator of the human condition, and it is systematically linked with freedom of choice.

 

Source:

Inglehart, Ronald, and Christian Welzel.  Modernization, Cultural Change, and Democracy: The Human Development Sequence.  New York:  Cambridge University Press, 2005.

 

Reference to Hubbard luncheon address: 

Hubbard, R. Glenn. "Nondestructive Creation: Entrepreneurship and Management Research in the Study of Growth." Paper presented at the Joint American Economic Association/American Finance Association Luncheon, New Orleans, Jan. 4, 2008.

 

“The Tender Ship” is a Great, but Unknown, Book

 

TenderShipBK.jpg   Source of book image: http://www.amazon.com/gp/product/081763312X/ref=cm_rdp_product

 

Many years ago, I presented a paper on polywater at a conference at VPI (now called "Virginia Tech").  An old man in the audience came up to me afterwards, and told me about a book he had written called The Tender Ship.  It sounded intriguing so eventually I bought a copy and read it.

It is well-written, creative, and rich with examples.

The central thesis is that the government usually is not very good at directing technology.

 

The book reference is:

Squires, Arthur M.  The Tender Ship: Government Management of Technological Change.  Boston, Massachusetts:  Birkhauser, 1986.

 

Ted Kennedy Sabotages Wind Farm that Would Be Visible from His Cape Cod Estate

 

KennedyTedGreenpeaceAd.jpg   Part of a Greenpeace ad lambasting Senator Edward Kennedy’s opposition to windmills that would effect his view.  Source of image of part of ad:  online version of the WSJ article quoted and cited below.

 

(p. W8)  Behind much of the modern environmental movement lies the "do as I say, not as I do" sensibility of an aristocracy. It’s not surprising when a bunch of enviro-aristos line up opposition to a new road or a shopping mall or some other development that offends them. But there is something delicious about such obstructionists raising environmental concerns — almost all of them bogus — to try to prevent a wind farm, one of the cleanest sources of electricity we have, from being built in sight of their summer homes.

. . .

Sen. Kennedy presented the spectacle of working hard behind the scenes to sabotage the wind farm while publicly castigating the Bush administration for its alleged failure to push environmental technology.

. . .

The real outrage here is the agonizing delay in gaining approval for Cape Wind — all too typical, alas, of how things work, or don’t, in Massachusetts. A not-in-my-backyard campaign ought to target something at least potentially unpleasant, but the "visual pollution" that so angered Mr. McCullough would be minuscule. From Sen. Kennedy’s compound five miles away, a 417-foot tower appears about as tall as the thumbnail at the end of your outstretched arm. It makes you wonder how Cape Wind’s opponents would react if a developer planned a pharmaceutical factory in, say, Hyannis — civil disobedience, perhaps? Exquisitely catered, of course.

 

For the full review, see:

GUY DARST.  "You’re Blocking My View."  The Wall Street Journal  (Fril, May 25, 2007):  W8.

(Note:  ellipses added.)

 

    Source of the book image:  http://ec1.images-amazon.com/images/I/51p+cPVSstL._SS500_.jpg

 

Nanny State Skewered by Libertarian

 

   Source of book image:  http://www.amazon.com/Nanny-State-Teetotaling-Do-Gooders-Bureaucrats/dp/0767924320/ref=sr_1_4/104-5167922-0145505?ie=UTF8&s=books&qid=1194215374&sr=1-4

 

I have not read the Nanny State, but it looks promising in arguing that we would be better off if we reduced our expectation that the government can and should protect us against all undesriable outcomes. 

 

Reference to book:

Harsanyi, David.  Nanny State: How Food Fascists, Teetotaling Do-Gooders, Priggish Moralists, and Other Boneheaded Bureaucrats Are Turning America into a Nation of Children. New York, NY: Broadway Books, 2007.

 

Professor Dowling’s Defense of the University Against Big-Time Spectator Sports

 

  Professor William C. Dowling.  Source of photo:  online version of the NYT article quoted and cited below.

 

(p. C15)  For more than a decade at Rutgers, Dr. Dowling has stood as an idealistic absolutist, an intellectual convinced that the thunder of big-time athletics was crumbling the ivory tower of academe.

He has been the conscience, the Cassandra, the crank, the nag, the pain, infuriating opponents and, at times, exasperating allies. Enough years of being the whistle-blower, after all, can make even a tuneful musician sound shrill.

But now, just as Rutgers’s recent triumphs in football and basketball might seem to have justified the university’s investment of tens of millions of dollars, Dr. Dowling has answered in his own subversive way. His memoir of the decade-long campaign against high-stakes athletics at Rutgers, “Confessions of a Spoilsport,” has just been published by Penn State University Press. It is his valediction, and its tone, far from mournful, is defiant.

“I wanted this book to be a monument,” Dr. Dowling, 62, said after class. “I wanted it to be a monument to the kids and the faculty who rallied around this issue. We tried to take on the monster of commercialized sports, even if it swallowed us up and passed us out the other end. Someone should know that we fought the good fight. And because I believe in literature as a form of symbolic action, I want readers to see the possibility of another way. Think about the impact of a book like ‘Uncle Tom’s Cabin’ on slavery.”

. . .  

Dartmouth . . . instilled in Dr. Dowling an appreciation for what he calls now “participatory sports” — sports without scholarships, separate dorms, team tutors, product endorsements, television contracts, reduced admissions standards, easy classes and so many other tropes of Division I-A sports.

Rutgers, in turn, provided a striking example of before and after. For more than 100 years after playing Princeton in the first intercollegiate football game in 1869, Rutgers had competed against schools like Lafayette and Colgate with which it shared academic standards. Then, in 1991, Rutgers joined the Big East Conference, making it a peer of ethically challenged football factories like Miami.

Dr. Dowling grew convinced that the shift was degrading the caliber of students, indeed the entire communal culture.  . . .   And while he enjoyed teaching many members of the track, swimming and crew teams in his courses, he vociferously resisted the notion that athletic scholarships offered opportunity to low-income, minority students.

“If you were giving the scholarship to an intellectually brilliant kid who happens to play a sport, that’s fine,” he said. “But they give it to a functional illiterate who can’t read a cereal box, and then make him spend 50 hours a week on physical skills. That’s not opportunity. If you want to give financial help to minorities, go find the ones who are at the library after school.”

 

For the full story, see: 

SAMUEL G. FREEDMAN.  "EDUCATION; To the Victors at Rutgers Also Goes the ‘Spoilsport’."  The New York Times  (Weds., September 26, 2007):  C15. 

(Note:  ellipses added.)

 

Here is the description of Dowling’s book that appears on Amazon: 

"Universities exist to transmit understanding and ideals and values to students . . . not to provide entertainment for spectators or employment for athletes. . . . When I entered a much smaller Rutgers sixty years ago, athletics were an important but strictly minor aspect of Rutgers education. I trust that today’s much larger Rutgers will honor this tradition from which I benefited so much." –Milton Friedman, Rutgers ’32, Nobel Prize in Economics, 1976

In 1998, Milton Friedman’s statement drew national attention to Rutgers 1000, a campaign in which students, faculty, and alumni were resisting the takeover of their university by commercialized Division IA athletics. Subsequently, the movement received extensive coverage in the New York Times, the Wall Street Journal, the Chronicle of Higher Education, Sports Illustrated, and other publications.

Today, "big-time" college athletics remains a hotly debated issue at Rutgers. Why did an old eastern university that had long competed against such institutions as Colgate, Columbia, Lafayette, and Princeton, choose, by joining the Big East conference in 1994, to plunge into the world of such TV-revenue-driven extravaganzas as "March Madness" and the Tostitos Fiesta Bowl? What is the moral for universities where big-time college sports have already become the primary source of institutional identity?

Confessions of a Spoilsport is the story of an English professor who, having seen the University of New Mexico sink academically in the period of a major basketball scandal, was galvanized into action when Rutgers joined the Big East. It is also the story of the Rutgers 1000 students and alumni who set out against enormous odds to resist the decline of their university–eviscerated academic programs, cancellation of minor sports, loss of the "best and brightest" in-state students to the nearby College of New Jersey–while tens of millions of dollars were being lavished on Division IA athletics. Ultimately, however, the story of Rutgers 1000 is what the New York Times called it when Milton Friedman issued his ringing statement: a struggle for the soul of a major university.

 

The reference to Dowling’s book, is: 

Dowling, William C. Confessions of a Spoilsport: My Life and Hard Times Fighting Sports Corruption at an Old Eastern University. University Park, PA: Pennsylvania State University Press, 2007.

 

  Source of book image:  http://www.amazon.com/Confessions-Spoilsport-Fighting-Corruption-University/dp/0271032936/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1196229303&sr=1-1

 

Omaha Government Displays Pretentious Concrete Donuts: Is Dog Poop Next?

 

  The city of Omaha is forcing its citizens to endure four concrete donuts that are sometimes called "Sounding Stones" and sometimes called "art."  Source of photo: online version of  Dane Stickney.  "ART MOVEMENT; Some neighbors don’t want sculpture in Elmwood Park."  Omaha World-Herald  (Sat., Nov. 17, 2007):  B1.

 

I believe that all art should be private art.  But if the government is going to force art on us, at least they should commission art that most find enjoyable to look at. 

Tom Wolfe in The Painted Word skewered the pretension of modern "artists" whose "art" is not intended to please, but is intended to make some obscure philosophical point. 

If somebody wants to privately finance such activity, fine.  But don’t force the rest of us to finance it through taxation.

 

 (p. 1B)  “So is this where they’re putting Stonehenge?”
  Stan Hille was walking his dog through Elmwood Park when he stopped to ask me the question. He thought I was a city employee.
  “Yes, it is,” I said as I stood near one of the gravel pads awaiting Leslie Iwai’s gigantic five-piece sculpture “Sounding Stones .” “But you don’t sound excited.”
  “Well, I guess I’m not,” he said, stopping to contemplate art.  “This thing just reminds me of that old question: ‘When is art not art?’ ” Hmm. Great question. Ancient question. I suggested it might not be art until people, especially a commission of people, tells you it’s art. Or, if it’s big, it’s art. Or, if you make something and then say there’s some meaning to it, then maybe it’s art.
  As we pondered, Hille’s dog defecated.
  “Perhaps if I can find some meaning in this poop, then maybe it’s art,” I told him as I rubbed my chin.
  The retired UNO professor and Dundee resident absorbed my genius. “Perhaps,” he responded, rubbing his chin also.
  But, alas, I could find no meaning. “Perhaps its lack of meaning is its meaning,” I then argued, sounding not unlike French philosopher Jacques Derrida. “It’s post-postmodern ironic poop.” 

. . .

 For Hille and others around Elmwood Park, the bigger question seems to be aesthetics.
  Elmwood Park is a quiet forest setting. Is this really the place for large chunks of concrete, no matter what they mean?
  “It just doesn’t seem to fit,” Hille said.
  I’m with him on that. “Sounding Stones ” might make more sense, or at least be better received, in the midst of, say, modern architecture, not nature.
  You know, perhaps put it downtown, where it could look like it fell off the old Union Pacific building.
  But if “Sounding Stones ” does end up in Elmwood Park, whichit most likely will, I’m guessing it still will end up being a positive move.
  Because, as with Hille and me, it’s going to get people thinking and talking about art.
  And even when you’re looking at dog droppings, taking time out of the day to contemplate art can’t be a completely bad thing.

 

Yes, Robert, it can be "a completely bad thing" if you have alternative uses for your time.

 

For the full commentary, see:

Robert Nelson.  "Rocky art may lead to heavy thoughts."  Omaha World-Herald  (Nov. 21, 2007):  1B.

(Note:  ellipsis added.)

 

Von Hippel Promotes User-Driven Innovation

 

     "Eric von Hippel of M.I.T., left, and Dr. Nathaniel Sims, with hospital devices Dr. Sims has modified. Mr. von Hippel says users can improve on products."  Source of caption and photo:  online version of the NYT article cited below.

 

Some innovation is done by the devoted for free.  But in his books, and in the article excerpted below, I think von Hippel puts too little emphasis on the entrepreneur and the entrepreneur’s profit motive, as drivers of innovation. 

One example is the Moveable Type free program that underlies this, and many other blogs.  It is often described as one of the best blog platforms, but it is hard to use for a non-techie, kludgey, and very limited in some obvious ways.  For example, there apparently is no way that I can make comments to the most recent 10 entries visible on the main blog page.  And there is only limited backup capabilities.  And the spell-checker does not have "blog" in its dictionary, and asks me if I really meant to type "bog."

You can bet that if Moveable Type was produced for profit, they would have provided users these obvious capabilities.  And I would rather pay for a more capable program, rather than get a less capable program for free.

 

(p. 5) DR. NATHANIEL SIMS, an anesthesiologist at Massachusetts General Hospital, has figured out a few ways to help save patients’ lives. 

In doing so, he also represents a significant untapped vein of innovation for companies.

Dr. Sims has picked up more than 10 patents for medical devices over his career. He ginned up a way to more easily shuttle around the dozen or more monitors and drug-delivery devices attached to any cardiac patient after surgery, with a device known around the hospital as the “Nat Rack.”

. . .

What Dr. Sims did is called user-driven innovation by Eric von Hippel, a professor at the Massachusetts Institute of Technology’s Sloan School of Management. Mr. von Hippel is the leading advocate of the value of letting users of products modify them or improve them, because they may come up with changes that manufacturers never considered. He thinks that this could help companies develop products more quickly and inexpensively than with their internal design teams.

“It could drive manufacturers out of the design space,” Mr. von Hippel says.

It is a difficult idea for research and development departments to accept, but one of his studies found that 82 percent of new capabilities for scientific instruments like electron microscopes were developed by users.

. . .

One problem with the user-innovation model is that it can run into intellectual property rights protections.  . . .

. . .

. . . , Mr. von Hippel’s ideas are up against more conventional forms of user-aided design, such as sending anthropologists to study how people use products in their daily lives. Companies then translate their research into new designs.

Even some of Mr. von Hippel’s acolytes remain cautious. “A lot of this is still in the category of, ‘You could imagine this working out really well,’ ” says Saul T. Griffith, who as an M.I.T. engineering student was part of a group of kite-surfers who developed products for their sport that have since become commercialized. Mr. von Hippel wrote about Mr. Griffith in his 2005 book, “Democratizing Innovation.”

 

For the full story, see:

MICHAEL FITZGERALD.  "Prototype How to Improve It? Ask Those Who Use It."  The New York Times, Section 3  (Sun., March 25, 2007):  5.

(Note:  ellipses added.) 

 

von Hippel has two main books in which he defends his user-driven innovation ideas:

von Hippel, Eric. The Sources of Innovation. New York:  Oxford University Press, 1988.

von Hippel, Eric. Democratizing Innovation. Cambridge, MA:  MIT Press, 2005.

 

Motorola Hurt By Failing to Leapfrog Itself

 

MotorolaStockRazrBurn.gif   Source of graph:  online version of the WSJ article cited below.

 

Clayton Christensen, in a series of books, has highlighted why it is difficult for a successful incumbent to prepare a successor for its own winning product.  The Motorola case below is another example.

Note, though, that Motorola’s failure is not the understandable one of failing to prepare what Christensen calls a "disruptive innovation."  If the story below is right, it is a case of the less understandable failure to continue to deliver with what Christensen calls "sustaining innovation."

 

(p. A1)  A year ago, Motorola Inc. appeared headed for a third straight year of rich profits under Chief Executive Ed Zander, driven by its hit cellphone the Razr. "A lot of you are always asking what is after the Razr," Mr. Zander said in an April 2006 conference call after another quarter of 30%-plus growth. "I say more Razrs."

But behind the scenes, Motorola was working furiously to get a successor phone to market by the second half of 2006, according to people familiar with the matter. When it failed to do so, profit margins on handsets narrowed and the company swung to a loss. Key executives left. And as the stock slid, activist investor Carl Icahn built up a position and began campaigning for a board seat to address what he called Motorola’s "operational problems."

Motorola’s travails illustrate the risks for a company that rides high with a big consumer hit. Amid its success with the Razr, it fell behind on developing a phone with the next generation of technology. Missing a beat is especially hazardous in cellphones, where it can take two to three years to develop a new line.

. . .

(p. A14)  As the Razr grew hot, some former designers and engineers say Motorola repeated mistakes it had made a decade earlier with another big hit, the compact flip-top phone known as the StarTAC. That phone was a huge seller, but it also was an analog phone, and its popularity blinded the company to an industry shift to digital technology. Similarly, while Motorola was selling countless Razrs, competitors were hard at work on more sophisticated products for 3G networks.

Motorola put engineers and designers who could have been working on new products on the Razr and its derivatives, some former executives say. "All resources went to feeding the beast," says a former Motorola designer. "Suddenly, you created this thing that requires a lot of energy and attention." Other former executives dispute that the focus on the Razr diverted work from other products and contend Motorola was right to ride the still-popular Razr as long as possible.

 

For the full story, see: 

CHRISTOPHER RHOADS and LI YUAN.  "DROPPED CALL; How Motorola Fell A Giant Step Behind; As It Milked Thin Phone, Rivals Sneaked Ahead On the Next Generation."   The Wall Street Journal  (Fri., April 27, 2007):  A1  & A14. 

(Note:  ellipsis added.)

 

The most complete source of Christensen’s theory and examples is:  

Christensen, Clayton M., and Michael E. Raynor. The Innovator’s Solution: Creating and Sustaining Successful Growth. Boston, MA: Harvard Business School Press, 2003.

 

ZanderEdMotorolaCEO.gif  Motorola CEO.  Source of image:  online version of the WSJ article cited above.