Did Fairchild Fail Due to Bad Management or Disruptive Technology?

Clayton Christensen has shown how good management, following respected practices, can fail in the face of disruptive technologies. It would be interesting to investigate whether Fairchild was an example of what Christensen is talking about, or whether it just did not have good management.

(p. 89) Andrew Grove . . . had played a central role in bringing Fairchild to the threshold of a new era. But Fairchild would not enjoy the fruits of his work. Following the path of venture capital pioneer Peter Sprague were scores of other venture capitalists seeking to exploit the new opportunities he had shown them. Collectively, they accelerated the pace of entrepreneurial change–splits and spinoffs, startups and staff shifts–to a level that might be termed California Business Time (“What do you mean, I left Motorola quickly?” asked Gordon Campbell with sincere indignation. “I was there eight months!”).

The venture capitalist focused on Fairchild: that extraordinary pool of electronic talent assembled by Noyce and Moore, but left essentially unattended, undervalued, and little understood by the executives of the company back in Syosset, New York. Fairchild leaders John Carter and Sherman Fairchild commanded the microcosm: the most important technology in the history of the human race. Noyce, Moore, Hoerni, Grove, Sporck, design genius Robert Widlar, and marketeer Jerry Sanders represented possibly the most potent management and technical team ever assembled in the history of world business. But, hey, you guys, don’t forget to report back to Syosset. Don’t forget who’s boss. Don’t give out any bonuses without clearing them through the folks at Camera and Instrument. You might upset some light-meter manager in Philadelphia.
They even made Charles Sporck, the manufacturing titan, feel like “a little kid pissing in his pants.” Good work, Sherman, don’t let the big lug put on airs, don’t let him feel important. He only controls 80 percent of the company’s growth. Widlar is leaving? Great, he never fit in with the corporate culture anyway. Sporck has gone off with Peter Sprague? There are plenty more where he came from.
“It was weird,” said Grove, “they had no idea about what the company or the industry was like, nor did they seem to care. . . . Fairchild was just crumbling. If you wish, the semiconductor division management consisted of twenty significant players: eight went to National, eight went into Intel, and four of them went to Alcoholics Anonymous or something.” Actually there were more than twenty and they went into startups all over the Valley; some twenty-six new semiconductor firms sprouted up between 1967 and 1970. “It got to the point,” recalled one man quoted in Dirk Hanson’s The New Alchemists, “where people were practically driving trucks over to Fairchild and loading up with employees.”

Source:

Gilder, George. Microcosm: The Quantum Revolution in Economics and Technology. Paperback ed. New York: Touchstone, 1990.
(Note: the first ellipsis was added; the others were in the original. The italics were also in the original.)

Gilder’s Microcosm Tells the Story of the Entrepreneurs Who Made Personal Computers Possible

MicrocosmBK.jpg

Source of book image: http://images.indiebound.com/923/705/9780671705923.jpg

Many years ago Telecosm was the first George Gilder book that I read; I enjoyed it for its over-the-top verbal exuberance in detailing, praising and predicting the progress of the then-new broadband technologies. I bought his earlier Microcosm at about the same time, but didn’t get around to reading it because I assumed it would be a dated read, dealing in a similar manner with the earlier personal computer (PC) technology.
In the last year or so I have read Gilder’s Wealth and Poverty and Recapturing the Spirit of Enterprise. There is some interesting material in Gilder’s famous Wealth and Poverty, which has sometimes been described as one of the main intellectual manifestos of the Reagan administration. But Recapturing the Spirit of Enterprise has become my favorite Gilder book (so far).
In each chapter, the main modus operandi of that book is to present a case study of a recent entrepreneur, with plenty of interpretation of the lessons to be learned about why entrepreneurship is important to the economy, what sort of personal characteristics are common in entrepreneurs, and what government policies encourage or discourage entrepreneurs.
In that book I read that the original plan had been to include several chapters on the entrepreneurs who had built the personal computer revolution. But the original manuscript grew to unwieldy size, and so the personal computer chapters became the basis of the book Microcosm.
So Microcosm moved to the top of my “to-read” list, and turned out to be a much less-dated book than I had expected.
Microcosm does for the personal computer entrepreneurs what Recapturing the Spirit of Enterprise did for a broader set of entrepreneurs.
In the next few weeks, I will occasionally quote a few especially important examples or thought-provoking observations from Microcosm.

Reference to Gilder’s MIcrocosm:
Gilder, George. Microcosm: The Quantum Revolution in Economics and Technology. Paperback ed. New York: Touchstone, 1990.

Other Gilder books mentioned:
Gilder, George. Recapturing the Spirit of Enterprise: Updated for the 1990s. updated ed. New York: ICS Press, 1992. (The first edition was called simply The Spirit of Enterprise, and appeared in 1984.)
Gilder, George. Telecosm: The World after Bandwidth Abundance. Paperback ed. New York: Touchstone, 2002.
Gilder, George. Wealth and Poverty. 3rd ed. New York: ICS Press, 1993.

Young Firms Create Two-Thirds of New Jobs

(p. A25) While a slight improvement over last month’s numbers, today’s employment update from the Bureau of Labor Statistics presents a dismal picture for American workers. As policy makers search for the best remedies to strengthen our economic performance, they can’t afford to overlook new firms and young firms.

Unfortunately, in troubled economic times the language of recovery is too often tilted toward large, established companies or to “small businesses,” a broad term that traditionally applies to businesses with fewer than 500 employees. The conventional wisdom is that such businesses account for half of the labor force and are therefore the engine of future job creation.
That’s not quite the case. The more precise factor is not the size of businesses, but rather their age. According to the Census Bureau, nearly all net job creation in the U.S. since 1980 occurred in firms less than five years old. A Kauffman Foundation report released yesterday shows that as recently as 2007, two-thirds of the jobs created were in such firms. Put more starkly, without new businesses, job creation in the American economy would have been negative for many years.
. . .
Entrepreneurs have a proven track record of job creation, especially in the early years of their firms. Eliminating or lowering the economic and regulatory hurdles that stand in the way of their success will pave the way for sustained expansion after the government’s current stimulus measures come to their inevitable end.

For the full commentary, see:
CARL SCHRAMM, ROBERT LITAN AND DANE STANGLER. “New Business, Not Small Business, Is What Creates Jobs; Nearly all net job creation since 1980 occurred in firms less than five years old.” The Wall Street Journal (Fri., NOVEMBER 6, 2009): A25.
(Note: ellipsis added.)

Walt Disney, Like Brer Rabbit, “Constantly Wriggling Out of the Snares Set for Him”

(p. 325) The real Disney may yet elude his most fervent admirers’ and detractors’ suffocating grasp. When he was young, he was a sort of human Brer Rabbit, constantly wriggling out of the snares set for him by the likes of Charles Mintz and Pat Powers (not to mention Laugh-O-gram’s creditors). He emerged finally, and unexpectedly, as the creator of a new art form, one whose potential has still scarcely been tapped, by him or anyone else. It is hard to imagine that man–the passionate young artist, the intense “coordinator,” the man who scrutinized every frame of Snow White and the Seven Dwarfs with a lover’s zeal–trapped forever in anyone’s briar patch.

Source:
Barrier, Michael. The Animated Man: A Life of Walt Disney. 1 ed. Berkeley, CA: University of California Press, 2007.
(Note: italics in original.)

The Real Disney and the Disney of Academic Critiques

(p. 324) Disney seems no more real in the growing body of academic critiques of the man and the company that bears his name. Many of these critiques are vaguely if not specifically Marxist in their methodology, and they display the usual Marxist tendency to bulldoze the complexities of human behavior in the pursuit of an all–embracing interpretation of Disney’s life and work. What fatally cripples most academic writing about Walt Disney is simple failure to examine its supposed subject. Disney scholarship, like many other kinds of scholarship in today’s academy, feeds on itself. The common tendency is for scholars to rush past the facts of Disney’s life and career, frequently getting a lot of them wrong, in order to write about what really interests them, which is what other scholars have already written. It is this incestuous quality, even more than such commonly cited sins as a reliance on jargon, that makes so much academic writing, on Disney as on other subjects, claustrophobically difficult to read.

Disney has attracted other writers whose unsupportable claims and speculations sometimes win approval of scholars all too eager to believe the worst of the man. The persistent accusations of anti-Semitism are only the mildest examples of an array whose cumulative effect is to portray a Disney who was, among other vile things, racist, misogynist, imperialist, sexually warped. a spy for J. Edgar Hoover, desperate to conceal his illegitimate Spanish birth, (p. 325) and so terrified of death that he had his body cryogenically frozen. Pathologies are undoubtedly at work here, none of them Disney’s.

Source:
Barrier, Michael. The Animated Man: A Life of Walt Disney. 1 ed. Berkeley, CA: University of California Press, 2007.

Walt Disney: Motive Was “Fun” (Not “Money”)

(p. 291) Said Bob Gurr, a member of the WED staff: “One big thrust behind our design work for the World’s Fair was the fact that we were going to own all the equipment. In other words, somebody else would build the pavilion, on somebody else’s property, but the show equipment that went in there was Disney’s, and he had a ready-made location waiting for it. The fact that the Fair was going to run two years meant he could build more expensively, and Disney priced these projects in a way that the sponsors were paying for everything for a two-year use.”

Disney approached the fair with a certain skepticism, even so. “You don’t like to do those things unless you have fun doing ’em,” he said in 1961, when work on the exhibits was just getting under way “You don’t do ’em for money.” Robert Moses, the imperious road builder who was in command of the fair, “wanted us to develop the amusement area and we looked at it,” Disney said, ‘but it just wasn’t for us. I wouldn’t want to try to do anything in New York. I’m not close enough. . . . On top of that, I mean I don’t know whether I want to do any outside of Disneyland because you don’t want to spread yourself thin.”

Source:
Barrier, Michael. The Animated Man: A Life of Walt Disney. 1 ed. Berkeley, CA: University of California Press, 2007.
(Note: ellipsis in original.)

Angel Investors Face High Risk and Negative Returns

Some of the difficulties in angel investing are highlighted below. These difficulties support the view that self-financing is likely to remain a crucial mode of initial financing for many high-level entrepreneurs.

(p. B1) An angel investor is anyone who privately provides capital to a promising business, often a start-up, that isn’t run by a friend or family member. Scott Shane, an economist at Case Western Reserve University in Cleveland, estimates that the U.S. has at least 140,000 active angels who collectively invest some $20 billion a year in new businesses.

. . .

Being an angel is hellishly risky. To be sure, one recent study found that 7% of the angel investments with final outcomes went up at least tenfold. And many fledgling angels are driven by the dream of finding the next Google while it still is in the cradle.
But roughly half of all new businesses fail within their first five years, according to the Small Business Administration. Not surprisingly then, researchers have estimated that at least half of all angel investments lose money and 48% of investments with final outcomes result in a 100% loss.
Worse, those returns were earned by “accredited” angels, individual investors with at least $200,000 in annual income and $1 million or more in net worth. The vast majority of the profits from angel investing appear to be earned by the top 10% of angels, who tend to be rich, well-connected veterans of high-growth industries. Unaccredited angels, with less capital to offer and weaker links to expert advice, are likely to see fewer deals with potential for high returns.
Furthermore, these private businesses are illiquid, so angels can’t dump their holdings at will, the way mortals do every day in the stock or bond market. Thus, being an angel takes enormous patience. “Your losers die faster than your winners win,” said Robert Wiltbank, a business professor at Willamette University in Salem, Ore.
. . .

So why would anyone want to be an angel, and who should consider it? “You get to play God a little,” said Paul Kedrosky, an active angel investor and a senior fellow at the Kauffman Foundation, which studies entrepreneurship. “You get the charge of helping to create something exciting, without having too many annoying partners.”

For the full commentary, see:
JASON ZWEIG. “THE INTELLIGENT INVESTOR; Can Angel Investors Earn Heavenly Returns?” The Wall Street Journal (Sat., OCTOBER 31, 2009): B1.
(Note: ellipses added.)

Walt Disney: “I Don’t Care About Critics”

(p. 286) “He is shy with reporters.” Edith Efron wrote for TV Guide in 1965. “His eyes are dull and preoccupied, his affability mechanical and heavy-handed. He gabs away slowly and randomly in inarticulate, Midwestern speech that would be appropriate to a rural general store. His shirt is open, his tie crooked. One almost expects to see over-all straps on his shoulders and wisps of hay in his hair. . . . If one has the patience to persist, however, tossing questions like yellow flares into the folksy fog, the fog lifts, a remote twinkle appears in the preoccupied eves, and the man emerges.”

Here again, as in other interviews from the 1960s, Disney permitted himself to sound bitter and resentful when he said anything of substance: “These avant-garde artists are adolescents. It’s only a little noisy element that’s going that way, that’s creating this sick art. . . . There is no cynicism in me and there is none allowed in our work. . . . I don’t like snobs. You find some of intelligentsia, they become snobs. They think they’re above everybody else. They’re not. More education doesn’t mean more common sense. These ideas they have about art are crazy. . . . I don’t care about critics. Critics take themselves too seriously. They think the only way to be noticed and to be the smart guy is to pick and find fault with things. It’s the public I’m making pictures for.”

Source:
Barrier, Michael. The Animated Man: A Life of Walt Disney. 1 ed. Berkeley, CA: University of California Press, 2007.
(Note: ellipses and italics in original.)

Disney Learned Quickly (Despite Lack of Formal Education), and Impatiently Expected Others to Learn Quickly Too

The story below is very reminiscent of a story that Michael Lewis tells in The New, New Thing about how entrepreneur Jim Clark learned to fly.
Possible lesson: impatience and quick learning may not be traits of all high level entrepreneurs, but they appear to have been traits of at least two.

(p. 213) Seventeen years later, Broggie told Richard Hubler that teaching Disney how to run a lathe and drill press and other machinery was difficult “because he was impatient. So I’d make what we call a set-up in a lathe and turn out a piece and say, ‘Well, that’s how you do it.’ He would see part of it and he was impatient, so he would want to turn the wheels–and then something would happen. A piece might fly out of the chuck and he’d say, ‘God-damn it. why didn’t you tell me it was going to do this?’ Well, you don’t tell him, you know? It was a thing of–well–you learn it. He said one day, . . . ‘You know, it does me some good sometimes to come down here to find out I don’t know all about everything.’ . . . How would you sharpen the drill if it was going to drill brass or steel? There’s a difference. And he learned it. You only had to show him once and he got the picture.”

This was a characteristic that other people in the studio noticed. “He had a terrific memory,” Marc Davis said. “He learned very quickly. . . . You only had to explain a thing once to him and he knew how to do it. Other people are not the same. I think this is a problem he had in respect to everybody . . . his tremendous memory and his tremendous capacity for learning. He wasn’t book learned but he was the most fantastically well educated man in his own way. . . . He understood the mechanics of everything. . . . Everything was a new toy. And this also made him a very impatient man. He was as impatient as could be with whoever he worked with.”
Disney’s lack of formal education manifested itself sometimes in jibes at his college-educated employees, but more often in the odd lapses–the mispronounced words, the grammatical slips–that can mark an autodidact. “For a guy who only went to the eighth grade,” Ollie Johnston said, “Walt educated himself beautifully. His vocabulary was good. I only heard him get sore (p. 214) about a big word once in a story meeting. Everyone was sitting around talking and Ted Sears said, ‘Well, I think that’s a little too strident.’ Walt said, ‘What the hell are you trying to say, Ted?’ He hadn’t heard that word before.

Source:
Barrier, Michael. The Animated Man: A Life of Walt Disney. 1 ed. Berkeley, CA: University of California Press, 2007.
(Note: ellipses in original.)

For a similar story about Jim Clark, see:
Lewis, Michael. The New New Thing: A Silicon Valley Story. New York: W. W. Norton & Company, 2000.

The Long Gestation of the Disneyland Entrepreneurial Idea

(p. 212) Before returning to Los Angeles, Disney and Kimball also went to Dearborn, Michigan, outside Detroit, and visited a village of another kind–Henry Ford’s Greenfield Village, a collection of old and reconstructed buildings that included the Wright brothers’ bicycle shop and a replica of Thomas Edison’s laboratory. Greenfield Village, which Ford established in 1929, had a strong autobiographical element: many of its buildings were there because they had been significant in Ford’s life, as with the school he attended and the scaled- down replica of his first auto plant. Greenfield was, besides, a make-believe village, a mixture of buildings spanning centuries. There was no pretense, as at Colonial Williamsburg, of re-creating the past.

Disney had visited Greenfield Village at least once before, in April 1940, but this time he returned to Burbank with his imagination stimulated. He was thinking now beyond a miniature train for his own home. He drafted a memorandum on August 31, 1948, in which he set out in detail what might go into a “Mickey Mouse park” on the sixteen acres the studio owned across Riverside Drive. Ford’s influence can be felt in Disney’s description of an idyllic small town, anchored by a city hall and a railroad station. There would have been a specifically Disney presence in the park only through a toy store that sold Disney toys and books and a shop where Disney artists could sell their own work.
Disney had been talking about a park of’ some kind, on the studio lot or adjacent to it, for years, perhaps since the late 1930s, the idea being to have something to entertain visitors to a studio that was otherwise very much a workaday place. For the studio to embark on such a project in 1948 was irnpractical, though, given its financial condition, and Disney’s memo had no immediate consequences.

Source:
Barrier, Michael. The Animated Man: A Life of Walt Disney. 1 ed. Berkeley, CA: University of California Press, 2007.

Legitimacy of Capitalism Rests on Rich Earning their Wealth

ZingalesLuigi2009-11-08.jpg

Luigi Zingales, Robert C. McCormack Professor of Entrepreneurship and Finance at the University of Chicago. Source of photo and information in caption: http://faculty.chicagobooth.edu/luigi.zingales/research/date.html.

(p. A21) Luigi Zingales points out that the legitimacy of American capitalism has rested on the fact that many people, like Warren Buffett and Bill Gates, got rich on the basis of what they did, not on the basis of government connections. But over the years, business and government have become more intertwined. The results have been bad for both capitalism and government. The banks’ growing political clout led to the rule changes that helped create the financial crisis.

For the full commentary, see:
DAVID BROOKS. “The Bloody Crossroads.” The New York Times (Tues., September 8, 2009): A21.
(Note: the online version of the commentary is dated Sept. 7.)

The reference for the Zingales article is:
Zingales, Luigi. “Capitalism after the Crisis.” National Affairs, no. 1 (Fall 2009): 22-35.