December 2011 – Page 2 – artdiamondblog.com

A&P Sold Consumers Better and Lower-Priced Food

Source of book image: online version of the WSJ review quoted and cited below.

(p. A15) Mr. Levinson’s history centers on the two Hartford sons who followed their father into the business. They would spend their entire working lives at the company being known simply as “Mr. George” and “Mr. John.” Thoughtful and studious, Mr. George’s idea of excitement was a good jigsaw puzzle; Mr. John, somewhat more outgoing, liked the horses but also a daily lunch of milk and crackers. Together the brothers, neither of whom had finished high school, built what would be, for 40 years, the largest retail outlet in the world.

The brothers’ business philosophy was simple, writes Mr. Levinson: “If the company keeps its costs down and prices low, more shoppers would come through its doors, producing more profits than if it kept prices high.” The more stores they could open, the greater the take.
But the Hartfords had a public-relations problem. Since the nation’s earliest days, small family stores had served as community anchors. There were thousands across the country. Mom and pop knew every customer who came through their door; they extended credit to families down on their luck. If low-priced chains drove out such stores, what would happen to small-town America?
In fact, many mom-and-pop operations were inefficiently and incompetently run. A&P might be coldly corporate by comparison, but it offered consumers far more variety and fresher, better-quality goods at less cost to the family budget.

For the full review, see:
PATRICK COOKE. “BOOKSHELF; How a Grocer Bagged Profits; At its peak, the chain had nearly 16,000 stores. Critics charged it with competing unfairly by offering too-low prices.” The Wall Street Journal (Mon., AUGUST 29, 2011): A15.
(Note: ellipsis added.)

The book under review is:
Levinson, Marc. The Great A&P and the Struggle for Small Business in America. New York: Hill and Wang, 2011.

Entrepreneur Sam Walton Sought to Learn from Others

(p. 40) So where is Ames at the time of this writing, in 2008?
Dead. Gone. Never to be heard from again. Wal-Mart is alive and well, #1 on the Fortune 500 with $379 billion in annual revenues.
What happened? What distinguished Wal-Mart from Ames?
A big part of the answer lies in Walton’s deep humility and learning orientation. In the late 1980s, a group of Brazilian investors bought a discount retail chain in South America. After purchasing the company, they figured they’d better learn more about discount retailing, so they sent off letters to about ten CEOs of American retailing companies, asking for a meeting to learn about how to run the new company better. All the (p. 41) CEOs either declined or neglected to respond, except one: Sam Walton.
When the Brazilians deplaned at Bentonville, Arkansas, a kindly, white-haired gentleman approached them, inquiring, “Can I help you?”
“Yes, we’re looking for Sam Walton.”
“That’s me,” said the man. He led them to his pickup truck, and the Brazilians piled in alongside Sam’s dog, Ol’ Roy.
Over the next few days, Walton barraged the Brazilians with question after question about their country, retailing in Latin America, and so on, often while standing at the kitchen sink washing and drying dishes after dinner. Finally, the Brazilians realized, Walton-the founder of what may well become the world’s first trillion-dollar-per-year corporation-sought first
and foremost to learn from them, not the other way around.

Source:
Collins, Jim. How the Mighty Fall: And Why Some Companies Never Give In. New York: HarperCollins Publishers, Inc., 2009.

When Christopher Hitchens Will Visit Nebraska

“Christopher Hitchens, after being released from the Texas hospital where he was treated for esophageal cancer.” Source of caption and photo: online version of the NYT article quoted and cited below.

A few times I have had the pleasure of seeing Christopher Hitchens interviewed. His wit is always wonderful and he skewers much that deserves skewering. I admire his perseverance at being productive, even as he battles a difficult cancer. And I admire him for sticking to his reasoned principles, even when it might be easier to accept Pascal’s Wager.
I have enjoyed the few reviews by Hitchens that I have read. I have purchased, but not yet read, two of his books—when I have read, I will write.
ADDENDUM: I wrote the above words back on November 10th, scheduled to run today. Yesterday I saw in the paper that Hitchens died on Thursday, December 15, 2011.

(p. C1) HOUSTON — Christopher Hitchens, probably the country’s most famous unbeliever, received the Freethinker of the Year Award at the annual convention of the Atheist Alliance of America here on Saturday. Mr. Hitchens was flattered by the honor, he said a few days beforehand, but also a little abashed. “I think being an atheist is something you are, not something you do,” he explained, adding: “I’m not sure we need to be honored. We don’t need positive reinforcement. On the other hand, we do need to stick up for ourselves, especially in a place like Texas, where they have laws, I think, that if you don’t believe in Jesus Christ you can’t run for sheriff.”

Mr. Hitchens, a prolific essayist and the author of “God Is Not Great: How Religion Poisons Everything,” discovered in June 2010 that he had Stage 4 esophageal cancer.
. . .
(p. C5) On balance, he reflected, the past year has been a pretty good one. He won a National Magazine Award, published “Arguably,” debated Tony Blair in front of a huge audience and added two states to the list of those he has visited. “I lack only the Dakotas and Nebraska,” he said, “though I may not get there unless someone comes up with some ethanol-based cancer treatment in Omaha.”

For the full story, see:
CHARLES McGRATH. “A Voice, Still Vibrant, Reflects on Mortality.” The New York Times (Mon., October 10, 2011): C1 & C5.
(Note: ellipsis added.)

Haltiwanger Paper Says New Firms Create More Jobs than Old Firms

(p. A2) A recent study called into question whether size should matter at all when comparing businesses and their contribution to job creation.
The paper–co-authored by University of Maryland economist John Haltiwanger and two Census Bureau economists–confirmed that small businesses create more net new jobs, per employee, than do bigger businesses.
But the effect vanishes once each company’s age is taken into account. It is young businesses that outperform old ones, according to the paper. Size isn’t the important factor.
If you control for age, “you wipe out that effect” of small businesses creating a disproportionate share of net new jobs, says Prof. Haltiwanger. “There’s no systematic relationship. If anything it goes the opposite way of conventional wisdom.”

For the full commentary, see:
CARL BIALIK. “THE NUMBERS GUY; Sizing Up the Small-Business Jobs Machine.” The Wall Street Journal (Sat., OCTOBER 15, 2011): A2.

The Haltiwanger paper referred to in the passage above is:
Haltiwanger, John C., Ron S. Jarmin, and Javier Miranda. “Who Creates Jobs? Small Vs. Large Vs. Young.” NBER Working Paper #16300, August 2010.

Evidence “of Complex Human Cognition” 100,000 Years Ago

“Deposits of 100,000-year-old ocher were found in a shell alongside tools for pounding and grinding paint materials.” Source of caption and photo: online version of the NYT article quoted and cited below.

(p. A12) Digging deeper in a South African cave that had already yielded surprises from the Middle Stone Age, archaeologists have uncovered a 100,000-year-old workshop holding the tools and ingredients with which early modern humans apparently mixed some of the first known paint.

These cave artisans had stones for pounding and grinding colorful dirt enriched with a kind of iron oxide to a powder, known as ocher. This was blended with the binding fat of mammal-bone marrow and a dash of charcoal. Traces of ocher were left on the tools, and samples of the reddish compound were collected in large abalone shells, where the paint was liquefied, stirred and scooped out with a bone spatula.
Archaeologists said that in the workshop remains they were seeing the earliest example yet of how emergent Homo sapiens processed ocher, one of the species’ first pigments in wide use, its red color apparently rich in symbolic significance. The early humans may have applied the concoction to their skin for protection or simply decoration, experts suggested. Perhaps it was their way of making social and artistic statements on their bodies or their artifacts.
Of special importance to the scientists who made the discovery, the ocher workshop showed that early humans, whose anatomy was modern, had also begun thinking like us. In a report published online on Thursday in the journal Science, the researchers called this evidence of early conceptual abilities “a benchmark in the evolution of complex human cognition.”
The discovery dials back the date when the modern Homo sapiens population was known to have started using paint. Previously, no workshop older than 60,000 years had come to light, and the earliest cave and rock art began appearing about 40,000 years ago. The exuberant flowering among the Cro-Magnon artists in the caves of Europe would come even later; the parade of animals on the walls of Lascaux in France, for example, was executed 17,000 years ago.
. . .
Alison S. Brooks, an archaeologist at George Washington University who studies the Middle Stone Age in Africa but was not involved in this research, said, “This is another spectacular discovery from Blombos.”

For the full story, see:
JOHN NOBLE WILFORD. “In African Cave, Ancient Paint Factory Pushes Human Symbolic Thought ‘Far Back’.” The New York Times (Fri., October 14, 2011): A12.
(Note: ellipsis added.)
(Note: the online version of the article has the date October 13, 2011 and the title “In African Cave, Signs of an Ancient Paint Factory.”)

How Entrepreneurship Rebuilt San Francisco After the Fire

(p. 5) At 5:12 a.m. on April 18, 1906, Amadeo Peter Giannini felt an odd sensation, then a violent one, a slight, almost imperceptible shift in his surroundings coupled with a distant rumble like faraway thunder or a train! Pause. One second. Two seconds. Then-bang!-his house in San Mateo, California, began to pitch and shake, to, fro, up, and down. Seventeen miles north in (p. 6) San Francisco, the ground liquefied underneath hundreds of buildings, while heaving spasms under more solid ground catapulted stones and facades into the streets. Walls collapsed. Gas mains exploded. Fires erupted.

Determined to find out what had happened to his fledgling company, the Bank of Italy, Giannini endured a six-hour odyssey, navigating his way into the city by train and then by foot while people streamed in the opposite direction, fleeing the conflagration. Fires swept toward his offices, and Giannini had to rescue all the imperiled cash sitting in the bank. But criminals roamed through the rubble, prompting the mayor to issue a terse proclamation: “Officers have been authorized by me to KILL any and all persons found engaged in Looting or in the Commission of Any Other Crime.” With the help of two employees, Giannini hid the cash under crates of oranges on two commandeered produce wagons and made a nighttime journey back to San Mateo, where he hid the money in his fireplace. Giannini returned to San Francisco the next morning and found himself at odds with other bankers who wanted to impose up to a six-month moratorium on lending. His response: putting a plank across two barrels right in the middle of a busy pier and opening for business the very next day. “We are going to rebuild San Francisco,” he proclaimed.

Giannini lent to the little guy when the little guy needed it most. In return, the little guy made deposits at Giannini’s bank. As San Francisco moved from chaos to order, from order to growth, from growth to prosperity, Giannini lent more to the little guy, and the little guy banked even more with Giannini. The bank gained momentum, little guy by little guy, loan by loan, deposit by deposit, branch by branch, across California, (p. 7) renaming itself Bank of America along the way. In October 1945, it became the largest commercial bank in the world, overtaking the venerable Chase National Bank. (Note of clarification: in 1998, NationsBank acquired Bank of America and took the name; the Bank of America described here is a different company than NationsBank.)

Source:
Collins, Jim. How the Mighty Fall: And Why Some Companies Never Give In. New York: HarperCollins Publishers, Inc., 2009.

Entrepreneur Julius Blank’s Greatest Pleasure Came from “Building Something from Nothing”

“Fairchild Semiconductor’s founders in 1988. Victor Grinich (left), Jay Last, Jean Hoerni, Julius Blank, Eugene Kleiner, Sheldon Roberts, Robert N. Noyce (seated, left,) and Gordon E. Moore.” Source of caption and photo: online version of the NYT obituary quoted and cited below.

(p. B14) Julius Blank, a mechanical engineer who helped start a computer chip company in the 1950s that became a prototype for high-tech start-ups and a training ground for a generation of Silicon Valley entrepreneurs, died on Saturday in Palo Alto, Calif.. He was 86.
. . .
Mr. Blank and his partners — who included Robert N. Noyce and Gordon E. Moore, the future founders of the Intel Corporation — began their venture as scientist-entrepreneurs in the wake of a mutiny of sorts against their common previous employer, the Nobel Prize-winning physicist William B. Shockley.
Dr. Shockley, . . . , had recruited the eight scientists from around the country in 1956 to work in his own semiconductor lab in nearby Mountain View, Calif.
The group left en masse the next year because of what its members described as Dr. Shockley’s authoritarian management style and their differences with him over his scientific approach. Dr. Shockley called it a betrayal.
Fairchild’s founders came to be branded in the lore of Silicon Valley as the “Traitorous Eight.” How that happened remains something of a mystery.
. . .
When he left Fairchild in 1969 — he was the last of the eight founding partners to depart — Mr. Blank became an investor and consultant to start-up companies and helped found the technology firm Xicor, which was sold in 2004 for $529 million to Intersil.
His former partners, in addition to founding Intel, had started Advanced Micro Devices and National Semiconductor. Mr. Kleiner had founded a venture capital firm that became an early investor in hundreds of technology companies, including Amazon.com, Google and AOL. Still, the greatest pleasure of his working life, Mr. Blank said in a 2008 interview for the archives of the Computer History Museum, a project in Silicon Valley, came with the uncertainty and camaraderie of “the early years, building something from nothing.”
Mr. Blank described a moment in the first days of Fairchild, just before production began in its factory built from nothing, when the ducts and plumbing and air-conditioning were set, and the new crystal growers and one-of-a-kind chip making machines were ready to be installed.
“I remember the day we finally got the floor tile laid,” he said. “And that night, Noyce and the rest of the guys came out and got barefoot and rolled their pants up and were swabbing the floors. I wish I had a picture of that.”

For the full obituary, see:
PAUL VITELLO. “Julius Blank, 86, Dies; Built First Chip Maker.” The New York Times (Fri., September 23, 2011): B14.
(Note: ellipses added.)
(Note: the online version of the obituary is dated September 22, 2011 and had the title “Julius Blank, Who Built First Chip Maker, Dies at 86.”)

May 2011 photo of Julius Blank. Source of photo: online version of the NYT obituary quoted and cited above.

Steve Jobs on Public School System Monopoly

(p. A15) These days everyone is for education reform. The question is which approach is best. I favor the Steve Jobs model.
In 1984 Steve introduced the Mac with a Super Bowl ad. It ran only once. It ran for only one minute. And it shows a female athlete being chased by the helmeted police of some totalitarian regime.
At the climax, the woman rushes up to a large screen where Big Brother is giving a speech. Just as he announces, “We shall prevail,” she hurls her hammer through the screen.
If you ask me what we need to do in education, I would point you to that ad.
. . .
Steve Jobs knew all about competitive markets. He once likened our school system to the old phone monopoly. “I remember,” he said in a 1995 interview, “seeing a bumper sticker with the Bell Logo on it and it said ‘We don’t care. We don’t have to.’ And that’s what a monopoly is. That’s what IBM was in their day. And that’s certainly what the public school system is. They don’t have to care.”
We have to care. In this new century, good is not good enough. Put simply, we must approach education the way Steve Jobs approached every industry he touched. To be willing to blow up what doesn’t work or gets in the way. And to make our bet that if we can engage a child’s imagination, there’s no limit to what he or she can learn.

For the full commentary, see:
RUPERT MURDOCH. “OPINION; The Steve Jobs Model for Education Reform; If we can engage a child’s imagination, there’s no limit to what he or she can learn..” The Wall Street Journal (Sat., OCTOBER 15, 2011): A15.
(Note: ellipsis added.)

Creativity Continues at Disney

“‘We’re kind of like an old married couple,’ said Imagineer Chris Crump, center, of his longtime colleague Larry Nikolai, right. Lisa Girolami, the ride’s producer, is left. It took nearly four years to conceive and build ‘Ariel’s Undersea Adventure,’ which opened at Disney California Adventure Park last week. The trio spearheaded a group of over 100 designers, architects, lighting experts and other specialists.” Source of caption and photo: online version of the WSJ article quoted and cited below.

(p. C11) It took nearly four years to conceive and build a theme-park ride that put visitors inside the world of “The Little Mermaid,” including several musical numbers, a few key narrative moments and 184 figures from Disney’s animated hit.

And that followed the 18 years it took to settle on an approach to the ride, which was on the entertainment giant’s to-do list almost from the day the film was released in 1989. The ride finally opened last week at Disney California Adventure, Disneyland’s younger neighbor, and takes visitors through a condensed version of the movie’s narrative, cramming nine scenes and four songs into 5½ minutes.
. . .
They start by thinking big: Ms. Girolami described their brainstorming sessions as “an iterative process”–first deciding what parts of the movie to retell, then returning to the drawing table as the decision-making focuses to smaller and smaller details.
Then, helped by “rapid prototyping,” a technology that allows them to generate physical models directly from computer-design files, the group tests and retests their models.
. . .
The Imagineers pride themselves on their never-say-die spirit. “We commit to things creatively that haven’t been done,” Ms. Girolami said. “Someone will say, ‘That’s never been done before,’ and it’s our job to say, ‘Great–let’s do it.’ “

For the full story, see:
Ethan Smith. “CREATING; Taking the Little Mermaid for a Spin.” The Wall Street Journal (Sat., JUNE 4, 2011): C11.
(Note: ellipses added.)

Jobs, Hope and Cash

(p. A15) ‘Ten years ago, Steve Jobs was alive, Bob Hope was alive, Johnny Cash was alive. Now we’re outta jobs, outta hope and outta cash.” I heard that from a TSA agent in New York the other day, as he eyed me for explosives. We laughed, but there was a poignant edge.
Part of the outpouring over Steve Jobs last week was that he was a huge symbol of what seems a lost world of American dynamism. The inventor in his garage changes the world. We’ll not only make the new machine powerful and fast, we’ll make it so beautiful it will make you cry. Like you’re looking at the future, like you’re looking at a baby in its crib.

For the full commentary, see:
PEGGY NOONAN. “DECLARATIONS; This Is No Time for Moderation; America can’t trim and tweak its way back to economic dynamism.” The Wall Street Journal (Sat., OCTOBER 15, 2011): A15.

Collins’ “How the Mighty Fall” Is Useful Business Book

Source of book image: http://www.harpercollins.com/harperimages/isbn/large/9/9780977326419.jpg

Jim Collins’ business books are usually sensible, and are full of arresting examples and memorable hypotheses. His latest full-scale research effort (Great by Choice) is just out, but I have not yet read it. In the next few weeks, I will quote a few of the more thought-provoking or useful passages in his 2009 small book How the Mighty Fall.

Book discussed:
Collins, Jim. How the Mighty Fall: And Why Some Companies Never Give In. New York: HarperCollins Publishers, Inc., 2009.